| 24/7 BluSKY Support |
Covers 24/7 Support of BluSKY in Microsoft Azure. |
20% of software licenses |
| Business Hours Hardware and Application Support |
Covers remote hardware and application support in conjunction with local system integrator during normal local business hours. Covers advanced replacement of hardware. |
15% of hardware and software |
| 24/7 Hardware and Application Support |
Covers remote hardware and application support in conjunction with local system integrator 24/7. Covers advanced replacement of hardware. |
19% of hardware and software |
| Emergency Service |
Emergency Service can be requested at any time. Charges apply in addition to existing support coverage. |
|
| Business Hours |
$150/Hr. |
| After Hours |
$225/Hr. |
| Weekends |
$300/Hr. |
