Better and Faster Support and Maintenance
![image155.png](https://knowledge.blub0x.com/@api/deki/files/2811/image155.png?revision=1)
Automatic software upgrades
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Delivers better software more often
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Upgrades are automatic and seamless
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Four times more upgrades per year
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Quick bug fixes
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Firmware for local hardware automatically upgraded
![image173.png](https://knowledge.blub0x.com/@api/deki/files/2810/image173.png?revision=2)
Total remote support
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Two-times faster support
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One-half the support labor costs
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See what your customer sees
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Diagnose any problem from any location
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DIY online user guide and knowledge base
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Only one version of software to support
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Unified manufacturer support
![image172.png](https://knowledge.blub0x.com/@api/deki/files/2809/image172.png?revision=2)
Equipment upgrade program
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Replaces equipment on a fixed schedule
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Old equipment is replaced with new
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Built into maintenance agreement
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Eliminates product obsolescence
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Maintains customer satisfaction
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Fifteen percent reduction in service calls