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Better and Faster Support and Maintenance

Automatic software upgrades
  • Delivers better software more often

  • Upgrades are automatic and seamless

  • Four times more upgrades per year

  • Quick bug fixes

  • Firmware for local hardware automatically upgraded


Total remote support
  • Two-times faster support

  • One-half the support labor costs

  • See what your customer sees

  • Diagnose any problem from any location

  • DIY online user guide and knowledge base

  • Only one version of software to support

  • Unified manufacturer support

Equipment upgrade program
  • Replaces equipment on a fixed schedule

  • Old equipment is replaced with new

  • Built into maintenance agreement

  • Eliminates product obsolescence

  • Maintains customer satisfaction

  • Fifteen percent reduction in service calls




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