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BluINFO

Power up check list

Overview

After a building power down, follow these steps to ensure the security system is fully operational.

  1. Verify System Functionality:

    • Do not leave the building without confirming with the building management that the system is up and running.
  2. Controller Check:

    • Use the controller floor diagnostic to see if all controllers are online.
    • Select each controller individually and click "Controller Info" to verify their status.
    • Ensure no controllers are down by unchecking "Show Only Online Controllers".
  3. Full System Check:

    • Contact BluCare to obtain a full list of online and used controllers.
    • Perform a simulated swipe; if successful, try a normal swipe.
  4. Problem Resolution:

    • Address any issues discovered. If unsure how to investigate, call the support line:
      • Regular support line or emergency line based on the time.
      • Emergency line (available 24/7): 1-844-425-8209, Option 6.
  5. Starting Points:

    • Verify all Access Controllers are powered up and online in BluB0X.
    • Check if credential reads are displayed in Events and Events History for every controller.
    • Ensure NVRs are powered up and communicating with BluSKY; contact BluCare for a list of online/offline cameras.
    • Verify all cameras are online (get a list of cameras online/offline before powering down).
    • Confirm alarms are working.
    • Ensure Interactive Maps are functioning.
    • Verify all person readers are communicating with BluSKY.
    • Check if PR facial recognition and physical credentials are working; if not, call support.
    • Confirm intercoms are working and calling the master station.
    • Ensure power controllers are online and showing M8 data.
    • Verify DDE primary and secondary are online and local sync is running.
    • Ensure elevator requests are operational.

When to Use This Checklist

  • Use this checklist after powering down a building to ensure all systems are operational.
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