Elevator and Destination Dispatch Index

Overview & Concepts

BluSKY Elevator + Security Integration
How BluSKY unifies elevators, turnstiles, access control, intercoms, cameras, analytics, and reporting into a single pane of glass. Explains configuration, monitoring, and investigation of the entire elevator + security experience from one interface. Great first stop for positioning and scope. [BluINFO Link] (BluINFO)

Destination Dispatch Elevator Basics
Intro to destination dispatch (DD): grouping riders by destination to increase handling capacity, reduce energy use, and improve experience. Covers asymmetrical “odd floor” travel and how DD reduces false/“ghost” calls from incompatible cars. [BluINFO Link] (BluINFO)

How BluB0X Destination Dispatch Works—and Why It Outperforms Middleware (White Paper)
Deep dive into BluSKY’s native DDE approach: unified real-time control/diagnostics, mobile elevator calls, guided visitor rides, and measured gains (~10–15% faster time-to-destination with mobile + DDE flows). Contrasts direct integration with middleware. [BluINFO Link] (BluINFO)

Why Elevators and Security Need a Single Pane of Glass (Blog)
Explains current siloed journeys (turnstiles vs elevators) and how BluSKY removes friction with personalized DD, one interface, and policy-driven flows. Useful for championing modernization. [BluINFO Link] (BluINFO)

Architectures, Flows & Policies

BluSKY Destination Dispatch Elevator (DDE) Overview
Architecture overview and capabilities: integrate Access Control and Visitor Management at turnstiles and throughout a facility; monitor DDE health with real-time diagnostics and AI-assisted root cause analysis. [BluINFO Link] (BluINFO)

BluSKY Automatic Floor, Floor Stop & Elevator Assignment System
Policy engine that predicts default and common floors based on user travel patterns, operating in manual and automatic modes. Designed specifically to reduce ghost calls and streamline assignments. [BluINFO Link] (BluINFO)

Why Turnstile-Based Destination Dispatch Makes Lobbies Faster, Safer & Smarter (Blog)
Details one-call-per-person policy and “conditional auto-assignment” to speed regulars without accuracy loss—achieving personalization while avoiding ghost calls. [BluINFO Link] (BluINFO)

Smarter Elevator & Security Integration for High-Rise (Overview)
Summarizes high-rise outcomes with direct OEM integration, ghost-call elimination, and modernization paths (native DDE, relay/2-button, hybrid overlays). [BluINFO Link] (BluINFO)

Turnstiles, PR-DDE & Lobby Experience

Intelligent Turnstiles
Turnstiles that natively participate in destination dispatch with one-call-per-person, multi-credential recognition (face, voice, mobile, RFID, QR), and hands-free operation—fully integrated with BluSKY. [BluINFO Link] (BluINFO)

Destination Dispatch Person Reader (Datasheet)
Person Reader (PR) integrated with DDE for accurate assignments at turnstiles/lobbies/elevator floors. Describes ghost-call elimination, NLP/voice, and multi-factor options for a seamless lobby flow. [BluINFO Link] (BluINFO)

The Destination Dispatch Person Reader (Blog)
Narrative on the evolution of DD and how the PR enables pre-arrival calls, visitor guidance, and smoother journey orchestration. [BluINFO Link] (BluINFO)

Person Reader Series / Overview
Product family overview—models, capabilities, and elevator/turnstile use cases—for teams standardizing PR hardware in DD deployments. [BluINFO Link] (BluINFO)

Vendor Integrations & Hybrid Modernization

BluB0X Elevator Products & Service Overview
Lists direct integrations (Otis, KONE, TKE, Schindler, Mitsubishi, MCE) and relay/2-button options; highlights learning user patterns, default floor automation, and ghost-call elimination across architectures. [BluINFO Link] (BluINFO)

Hybrid Destination Dispatch (HDDS) — Datasheet
Explains the Hybrid DDE Controller overlay: taps the elevator microprocessor to read hall/car calls and applies DD intelligence without full replacement—ideal for modernization. [BluINFO Link] (BluINFO)

A Consultant’s Guide to Hybrid Destination Dispatch (Blog)
Component-level view of hybrid overlays (controller placement, signal intake, BluSKY cloud coordination), with practical guidance for consultants and owners. [BluINFO Link] (BluINFO)

Otis DDE Configuration/Testing Checklist (Tech Training)
Step-by-step configuration and verification in BluSKY (banks, cars, keypads, interfloor matrix), plus server components and bench testing for Otis DDE sites. [BluINFO Link] (BluINFO)

TKE DDE Configuration/Testing Checklist (Tech Training)
TKE-specific configuration details (unique car numbers, floor landing mapping) with guidance to ensure complete, correct setup—even for cars not immediately used. [BluINFO Link] (BluINFO)

BluB0X × Gunnebo × OTIS — Case Study
Real deployment: Gunnebo turnstiles with integrated Person Readers and DDE floor selection, SIP-based elevator intercoms, mobile credentials, and third-party integrations. [BluINFO Link] (BluINFO)

Ghost-Call Mitigation & Default Floor Strategy

Why Default Floor Dispatching Is Killing Your Elevator Efficiency (Blog)
Defines how naive default-floor schemes create ghost calls that bog down dispatch algorithms and degrade service—then outlines better policy designs. [BluINFO Link] (BluINFO)

BluSKY EMS — Elevator Management System
End-to-end elevator management with guided requests via touch/voice and PR—documented efficiency gains (≈20%) from ghost-call elimination and streamlined flows. [BluINFO Link] (BluINFO)

BluSKY Elevator Simulation & Analysis (SimEYES)
Testing framework for quantifying redundant “ghost” calls and modeling performance impacts of override rates, confirmation prompts, and smarter defaults. [BluINFO Link] (BluINFO)

Administration, Reporting & Training

DDE Elevator Configuration Report
Report that surfaces keypad IDs, car assignments, keypad types, network/IP details, and other deployment metadata—plus steps to generate and export. [BluINFO Link] (BluINFO)

Elevator Configuration — Elevator Hardware (Integrator Training)
Core training entry for setting up elevator hardware objects in BluSKY with an overview, creation steps, and summary. [BluINFO Link] (BluINFO)

BluB0X and BluSKY (Architecture Excerpt)
Concise summary of mobile/DD integrations in BluSKY: employees/visitors can receive car assignments on-device; diagnostics identify issues instantly. [BluINFO Link] (BluINFO)

Product & Marketing Assets

BluSKY Elevator Management System (EMS) — Datasheet
Summarizes the end-user experience (speak/touch requests), integration points, and ghost-call elimination outcomes; includes visuals for stakeholder briefings. [BluINFO Link] (BluINFO)

TKE Destination Dispatch Person Readers — Datasheet
Variant PR for TKE DD deployments with appearance recognition, NLP, and multi-factor credentials across turnstiles, lobbies, and floors. [BluINFO Link] (BluINFO)

PR2XL-TKE Surface Mount (Mechanical)
Mechanical drawing reference for PR-TKE models used in DD contexts—handy for architects and installers. [BluINFO Link] (BluINFO)

Elevator Management System Video
Short video overview of BluSKY EMS: tracks cab movement, correlates riders to destinations, and shows the integrated security-elevator workflow. [BluINFO Link] (BluINFO)