Software Updates 2026
Overview
: The May 2026 BluSKY release delivers major Interactive Maps enhancements including full ROI creation, editing, vertex manipulation, multi-select, list panel with source-based filtering, and persistence of user modifications across pipeline runs. Camera Configuration gains sortable columns, NVR Camera and Floor columns, Manufacturer & Model comparison, timezone-aware Audit Logs, and a Recorder Type filter. BBNVR Recorders now show Health Status monitoring with disk usage, camera connectivity, and recording gap metrics. AI Ticketing adds predefined Date Range filters, DevOps PBI URL integration, a centralized Permission Service, SLA Policy & Breach calculation, and automated email notifications for ticket creation, comments, and SLA breaches. Alarms & Events displays Calculated Risk Scores with hover details across all event pages. Seven new Analytics visualizations cover Denied By Reason, No Use After Grant, Burst Held Open, Repeat Denies, Top Hosts, Visitor Distribution, and Watchlist Trends. LogBook Summary introduces Multi Reader, Multi Alarm, and Ring IT AI-powered summary types with risk assessments and anomaly detection.
: The April 2026 BluSKY release expands the AI Ticketing beta with a Date Range filter, a new Analytics dashboard (Ticket Volume Trend, Tickets by Category, Tickets by Status), and tag support on ticket creation and update. Interactive Maps integrates the Auto Label Pipeline V2 and introduces an ROI layer with hover labels that refresh automatically when mask files regenerate. The OracleChat Agentic System now supports viewing and querying support tickets in natural language, access to all 105 reports via smart matching, and mid-flight request cancellation. BluB0X AI is now embedded across every dashboard page via a Floating Action Button with a full chat interface, microphone voice input, and file attachments routed through the BluSKY Data Lake. Alarm Analytics adds a historical statistical cube (mean, standard deviation, 95th / 99th percentile) for z-score-based anomaly detection and risk scoring, and Logbook introduces ReadIT single-reader summaries with Event Counts, Anomalies, and Risk Assessment.
: The March 2026 BluSKY release introduces Video Player 2.0 with WebRTC live streaming for near real-time camera feeds, a fully redesigned video player interface with enhanced playback controls, a rebuilt events timeline with hover previews and snapshot scrubbing, pinnable event cards, and a new clip export tracking panel. AI Ticketing beta gains list page enhancements, quick ticket creation from the dashboard, critical/high priority ticket visibility, and new KPI summary cards. LogBook is redesigned with voice-based Quick Entry (Whisper), AI-assisted log creation, and enhanced attachment support.
: The February 2026 release enhances Interactive Maps by strengthening label permissions, organizing labels more clearly, improving mask image behavior, and refining UI interactions for better clarity and consistency. It also introduces optimizations to the auto label pipeline that manage mask file cleanup and ensure map labels stay synchronized with device changes. Additionally, the update expands the AI Ticketing beta with improved filtering, enhanced SLA configuration, AI-generated insights
: This update delivers major usability and clarity improvements across Interactive Maps, AI Ticketing, and BluB0X AI Web. Interactive Maps now support advanced label management with user-added and AI-generated labels, improved editing controls, visual pipeline status indicators, and enhanced device-to-label associations. AI Ticketing introduces powerful filtering, a unified ticket details sidebar, AI-assisted suggestions, and full ticket history visibility for faster issue resolution.
: This release improves behavioural consistency with Mercury controllers, enhances SDK service stability, and optimizes Access Control event processing performance.