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- RMA must be requested by the Client and received from BluBØX before an item is returned.
- Only items that are moving reasonably out of BluBØX inventory or are returnable to the OEM shall be accepted for return - BluBØX’s sole determination.
- Restocking fee will be 33%
- Returned items must be like-new when received and in their original shipping boxes. Items received that do not meet these criteria will not be credited and must be picked-up from BluB0X’s dock by Client’s shipper within 30 days or they will be disposed of.
- Freight charges and insurance in any direction are the Client’s responsibility.
- Any damage in shipment is the Client’s responsibility. There is no refund for damaged products
- Refunds are strictly in the form of credits. Not cash.
- Client is encouraged not to return items, but to consider putting them into service inventory or hold them for future sale.