Rules, Automations, and Responses Index

A curated, publication‑ready index for everything in BluINFO about BluSKY’s rules engine, automations, notifications, escalations, and SOP/response tie‑ins. This page groups datasheets, admin how‑tos, training, specs, blogs/case studies, APIs, release notes, and BluCARE support resources—so architects, integrators, operators, and developers can find exactly what they need.

Overview & Core Concepts

BluSKY Overview
High‑level tour of BluSKY’s unified platform with programmable notifications for alarms and critical events, plus live video association and reporting—all accessible from any device. BluINFO Link (BluINFO)

BluSKY Platform (Datasheet)
One platform for access, alarms, video, visitors, and biometrics; centralized cloud services and automatic upgrades underpin automation and response workflows. BluINFO Link (BluINFO)

BluSKY Access Control (Datasheet)
Explains how the Rules capability ties events to automatic actions and notifications for real‑time control and response across the system. BluINFO Link (BluINFO)

Differentiators: Real‑Time Control, Status & Events
Summarizes BluSKY’s “always‑on” operational model for portals, video, alarms, and more—foundation for prompt notifications and automated responses. BluINFO Link (BluINFO)

BluB0X & BluSKY (Overview Page)
Describes BluSKY’s built‑in intelligence to monitor events, notify risk, and take automatic corrective action—the philosophy behind Rules/Responses. BluINFO Link (BluINFO)

Rules Engine (IFTTT): Create, Manage & Actions

Rules – List View
Field definitions and capabilities for the Rules list. Outlines how to use inputs (events/conditions) and outputs (actions) to build automations that notify people, create logical alarms, open links, send texts, and more. BluINFO Link (BluINFO)

Create a Rule (How‑To)
Step‑by‑step to add a rule: choose the triggering event/condition, select the desired action(s), and save/test—covers common patterns and best practices. BluINFO Link (BluINFO)

Edit a Rule (How‑To)
How to modify scopes, inputs, and outputs as operations evolve; includes guidance on audit info and safe changes without disrupting live responses. BluINFO Link (BluINFO)

Duplicate a Rule (How‑To)
Quickly clone proven automations to speed roll‑outs across buildings, shifts, or device groups while keeping local variations controlled. BluINFO Link (BluINFO)

Rule Output Actions – List View
Catalog of available responses: email distribution lists or ad‑hoc recipients, logical alarm creation, text notifications, remote link call‑ups, and more—your menu of automated outcomes. BluINFO Link (BluINFO)

FAQ: Triggers, Procedures & BluSKY Rules
Clarifies that Rules execute in BluSKY, while Triggers/Procedures run on the controller—helpful when deciding cloud vs. edge execution. BluINFO Link (BluINFO)

Notifications & Distribution

Notifications – How BluSKY Chooses the Right Template
Explains matching logic between events and notification templates (email/SMS), ensuring the correct message, branding, and recipients every time. BluINFO Link (BluINFO)

Create a Notification (How‑To)
Build reusable templates with dynamic fields, choose delivery methods, and test messages—foundation for consistent, automated outreach. BluINFO Link (BluINFO)

Delete a Notification (How‑To)
Safe cleanup when deprecating old workflows; notes about audit and where templates may still be referenced. BluINFO Link (BluINFO)

Distribution Lists – List View
Explains distribution list fields and search controls; use static or dynamic groups for targeted notifications and escalations. BluINFO Link (BluINFO)

Edit a Distribution List (How‑To)
Add/remove recipients, align with SOPs, and adjust based on shifts, roles, or vendor rosters to keep alerts actionable. BluINFO Link (BluINFO)

How to Build a Distribution List
Practical walk‑through for creating distribution groups; includes tips for multi‑tenant and enterprise roll‑outs. BluINFO Link (BluINFO)

Watchlist – Create & Notify
Shows how to route watchlist alerts to a distribution list or specific emails when a flagged name hits during pre‑registration or check‑in. BluINFO Link (BluINFO)

Schedules & Holidays (Timing the Automation)

Schedules (Overview)
Schedules control when devices are secure/open and when access is permitted—often used with Rules and Notifications for time‑aware responses. BluINFO Link (BluINFO)

Create an Access Schedule
Define the when for people to gain access (e.g., 6:00–18:00), plus holiday handling—supports precise, policy‑driven automations. BluINFO Link (BluINFO)

Create a Device Schedule
Set the when for portals/floor stops to be secure or unlocked; combine with Rules for after‑hours notifications and actions. BluINFO Link (BluINFO)

Schedule List View
Field reference and search tips for managing many schedules across systems/facilities. BluINFO Link (BluINFO)

Alarm Management, Instructions & SOP Tie‑Ins

Alarms Control (Real‑Time Ops)
Live alarm console to acknowledge, clear, comment, and review Alarm Instructions. Tie operator steps to SOPs for consistent incident handling. BluINFO Link (BluINFO)

BluSKY Alarm Management & Intrusion Detection (Datasheet)
Details predefined/user‑defined responses, color‑coded states, alarm instructions, and programmable triggers—plus multi‑method notifications (email/SMS/dialer). BluINFO Link (BluINFO)

Duress Credential Alarm Configuration
Turn a normal credential into a silent duress trigger that can notify, record video, activate strobes, and even lockdown per your Rules templates. BluINFO Link (BluINFO)

Video on Alarm & Integrated Responses

Video Management System Integration (Datasheet)
Video‑on‑Alarm pop‑ups in Events/Alarms; develop custom notifications to distribution groups by alarm/time/priority and respond from anywhere. BluINFO Link (BluINFO)

Video Management System A&E Spec
Event/alarm management features including user‑definable alarm descriptions, work instructions, prioritization, and escalation/forwarding to skilled operators. BluINFO Link (BluINFO)

Use Cases & Patterns (Lockdown, Mass Notification, COI, More)

Email Multiple People on Visitor Check‑In (How‑To)
Illustrates a common Rule: on visitor arrival, notify a group (hosts, guards, tenant admins) automatically—great template for other “event → notify” automations. BluINFO Link (BluINFO)

Configuring Portals, Alarms & Intrusion Points
Where to treat portal events as alarms vs. events, and how to use Rules to create logical alarms and schedule‑based notifications. BluINFO Link (BluINFO)

5 Steps to Standardize Security Across Your District (Blog)
Example: a single Lockdown mode that triggers the same multi‑step response: lock doors, siren, voice announcement (BluVox), and mass texts. BluINFO Link (BluINFO)

The Challenge of Disparate Security Systems (Blog)
Shows unified event correlation: door‑forced → auto‑pull video, push notifications to staff/district, and adjacent lockdowns within moments. BluINFO Link (BluINFO)

Case Study: School District Emergency Response
From phone to instant lockdown with mass notification to staff; demonstrates end‑to‑end rule execution under stress. BluINFO Link (BluINFO)

From Data to Wisdom (Blog)
Explains AI agents reconciling SOP rules with real‑time data—e.g., lockdown logic, muster reporting, and selective overrides during fire alarms. BluINFO Link (BluINFO)

Watchlists & Risk Alerts

Create a Watchlist (How‑To)
Build scopes (Me/Occupancy/Facility/Company/System), set a notification distribution list, and trigger alerts during invitation/admission. BluINFO Link (BluINFO)

Watchlist View (Reference)
Field reference for searching, auditing, and managing watchlists at scale. BluINFO Link (BluINFO)

Training & Operator Guides

Control Training (Module Overview)
Introduces real‑time control tools operators use to monitor, investigate, and respond—the operational counterpart to Rules and Notifications. BluINFO Link (BluINFO)

Module 105 – Real‑Time Control & Diagnostics
Training module highlighting Alarm Control, Portal Control, Real‑Time Events, and diagnostics for faster responses. BluINFO Link (BluINFO)

Creating a Procedure (Controller‑Side)
For edge logic: define Triggers → Procedures → Commands on controllers when you want actions to execute locally (complements cloud Rules). BluINFO Link (BluINFO)

APIs, Integrations & External Signaling

BluB0X API Guidance
How to implement database/API automations, apply business rules, and manage notification emails as part of integration workflows. BluINFO Link (BluINFO)

PACS A&E Spec (with VMS tie‑ins & Central Station)
Specifies that VMS events/alarms can trigger BluSKY actions and that central station dispatch can be integrated—key for enterprise escalation chains. BluINFO Link (BluINFO)

Video Management System Integration (Datasheet)
Details Video Notifications, mobile‑ready alarm workflows, and collaborative response—“one version of the truth” from anywhere. BluINFO Link (BluINFO)

Release Notes & Product Updates (Selected)

May 2024 — BluREMOTE updates
Improves remote access and on‑the‑go alert response; adds UI clarity for Location Exemptions—useful for role‑based response exceptions. BluINFO Link (BluINFO)

Licensing & Entitlements (Enablers for Automation)

BluSKY Licenses
Notable entries: Alarm & Intrusion (includes on‑screen alarm response and notifications to distribution lists) and Power Management (automatic notifications/reactions). BluINFO Link (BluINFO)

MSRP Pricing (Reference)
Confirms license items relevant to automation pipelines (e.g., Alarm & Intrusion, SIEM usage)—useful for planning enterprise roll‑outs. BluINFO Link (BluINFO)

BluSKY Power Management (Datasheet)
Real‑time power events, email/SMS notifications, and AI‑condition integrations—fold power anomalies into your rules/escalations. BluINFO Link (BluINFO)

BluCARE Support, Escalations & Corporate SOPs

Support Escalation Process (BluCARE)
Stepwise escalation workflow for open cases—ensure the right people are looped in at each stage; aligns support comms with operations. BluINFO Link (BluINFO)

IT Disaster Recovery & Business Continuity Plan
Documents Emergency Alert, Escalation & DRP Activation procedures—who to contact, activation roles, and comms during crises. BluINFO Link (BluINFO)

Data Security Breach Incident Response Plan
Outlines roles/responsibilities and step‑by‑step response when data is compromised; complements operational escalation policies. BluINFO Link (BluINFO)

Solutions & Verticals (Where Automations Matter)

Commercial Real Estate (Solutions)
Life‑safety mass notification, police/fire emergency notification & system control—examples of cross‑tenant automation at scale. BluINFO Link (BluINFO)

Healthcare (Solutions)
Touch‑of‑a‑button mass notification, mustering, and life‑safety team management—automation supporting clinical operations. BluINFO Link (BluINFO)

Commercial Tenants (Solutions)
Facility‑wide life‑safety, mustering, and mass notification—configurable per tenant with shared base‑building policies. BluINFO Link (BluINFO)

Operator Aids & Examples

Alarms Control – Comments & Instructions
How to view/add comments and follow Alarm Instructions—the bridge between rules/alerts and human SOP execution. BluINFO Link (BluINFO)

Who Armed/Disarmed? (FAQ)
Track arming/disarming using the Control Events screen or create a Rule to notify when this happens—simple visibility automation. BluINFO Link (BluINFO)

Advanced: Building Intelligence & Oracles

Building Oracle 2025 (Blog)
Natural‑language control and SOP‑aware automation—ask BluSKY to lock doors, adjust access, or run analytics; responses integrate with rules and notifications. BluINFO Link (BluINFO)