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View Alarms

Alarms Screen

Screen Overview

The Alarms screen displays real-time and historical alarm events for selected systems and facilities. It provides filtering tools to target a specific system/facility and controls to manage audible notifications, silence alarms, and raise test events. Use this screen for live monitoring and operational response within BluSKY.


Field Definitions

Field LabelDefinitionNotes
SystemsDropdown to select the BluSKY system to monitor.Required to limit results to a specific system; use the refresh icon to reload available systems.
FacilitiesDropdown to filter alarms by facility within the selected system.Defaults to All; list can be refreshed independently.
Search TextFree-text filter applied to alarm attributes (e.g., Name/Description).Has a help icon for syntax tips and an X icon to clear the entry.
Event DateTimestamp of when the alarm occurred.Column header shows the most recent first; includes a counter badge.
Meta ViewCategorized or summarized view of the event’s metadata.Read-only; format depends on event source.
SourceOriginating device or subsystem that generated the alarm.Examples: reader, panel, sensor.
FacilityFacility associated with the event.Mirrors the Facilities filter but per event row.
TypeThe event classification (e.g., Alarm, Trouble, Tamper).Determined by the controller or integration.
DescriptionText description of the event.May include device name and contextual details.
Event Counter (0/0)Badge next to Event Date showing Active/Total counts in the current result set.Updates as results stream in or filters change; read-only.

Screen Actions and Functions

  • Open Filters – Click the filter icon to expand/collapse the filter panel.
  • Submit – Applies the selected filters and loads matching alarms.
  • Reset – Clears the filter panel to defaults.
  • Refresh Systems/Facilities – Reloads the choices for those dropdowns.
  • Clear Search (X) – Empties the Search Text field only.
  • Clear – Clears current results from the grid without changing filters.
  • Enabled – Toggles audible alarm notifications on/off for the user session.
  • Silence Alarm – Mutes audible notification for the selected alarm.
  • Silence All – Mutes audible notifications for all currently listed alarms.
  • Raise Events – Opens a dialog to manually generate test events (for diagnostics/training).

Usage Instructions & Examples

How to view alarms for a specific site

  1. Click the filter icon to open the panel.
  2. Choose the appropriate System.
  3. Optionally choose a Facility and/or enter Search Text.
  4. Click Submit to load results in the grid.

How to quickly locate an alarm by name or description

  1. Open the filter panel.
  2. Enter a keyword in Search Text (e.g., “Door 12”).
  3. Click Submit. Review the Description column for matches.

How to silence a single alarm

  1. In the results grid, select the target alarm row.
  2. Click Silence Alarm. Audible notification for that alarm is muted.

How to silence all current alarms

  1. Click Silence All.
  2. Confirm if prompted. All active audible notifications are muted.

How to disable/enable audio alerts globally for your session

  1. Click Enabled to toggle audio on or off.
  2. The icon state reflects whether alerts are currently audible.

How to raise a test event

  1. Click Raise Events.
  2. Complete the required selections in the dialog (e.g., device/type).
  3. Confirm to create the test event. It will appear in the grid if it matches current filters.

How to reset filters

  1. Open the filter panel.
  2. Click Reset, then Submit to reload with defaults.

System Behaviors and Edge Cases

  • Facilities list may update based on the selected System; use the refresh icons if recent changes are not visible.
  • If no System is selected, results may be empty even after Submit.
  • Event Counter (Active/Total) updates with filters and as new events arrive.
  • Silencing an alarm mutes audio only; the event remains visible until resolved/cleared by the underlying system.
  • Enabled toggle affects only the current user’s browser session.
  • Clear removes the current result set from view; filters remain unchanged.
  • If permissions do not allow manual event generation, Raise Events is hidden or disabled.
  • When filters return no matches, the grid displays no rows without an error message.

Permissions

  • View Alarms: Required to access the Alarms screen and see event data. Typical roles: Operator, Tenant Administrator, Global Administrator.
  • Manage Audio: Required to use Enabled, Silence Alarm, and Silence All controls.
  • Raise Events: Required to open and use Raise Events for test/diagnostic purposes.
  • Data Visibility: Users only see systems/facilities they are scoped to.

Linked Workflows

  • Event/Alarm History: Drill into detailed logs for investigation and audit.
  • Devices/Controllers: Navigate to the originating device to troubleshoot or configure.
  • Notifications/Rules: Configure who is alerted and how for specific alarm types.
  • Intelligence/Reports: Analyze alarm trends and volumes across systems/facilities.
  • Service Requests: Create a support ticket if repeated alarms indicate a fault.

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