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Screen Overview​

The Global Navigation Header provides access to all major BluSKY modules and utilities from anywhere in the application. It includes top-level menus (Favorites, Requests, Administration, Setup, Control, Intelligence) as well as quick utilities for language selection, help, customer support, and the user menu. The BluSKY logo functions as a home link.

Field Definitions​

Field LabelDefinitionNotes
BluSKY LogoClickable logo that returns the user to the BluSKY home/landing page.Read-only control; available on all pages.
FavoritesOpens a dropdown of user-saved pages for quick access.Content varies per user; may be empty for new users.
RequestsOpens the Requests menu for creating and managing service or access requests.Visibility and options depend on role permissions.
AdministrationOpens administration tools for managing organizations, people, and policies.Typically available to administrators only.
SetupOpens configuration tools for hardware, access levels, and system settings.High-privilege area; changes may affect system-wide behavior.
ControlOpens operational controls such as live monitoring and daily operations.Real-time functions may require specific operator permissions.
IntelligenceOpens reporting and analytics features.Access to reports depends on data permissions.
Choose Your LanguageExpands a selector to change the application display language.Language preference is usually stored per user profile.
HelpOpens BluSKY help resources and documentation.May open in a new tab or overlay depending on configuration.
Customer SupportProvides links to contact support or open/view support tickets.Requires network access to support portal; may prompt for login.
User MenuOpens profile-related actions such as My Profile, Sign Out, and settings.Menu contents vary by tenant and role configuration.

Screen Actions and Functions​

  • Open a module menu (Favorites, Requests, Administration, Setup, Control, Intelligence).
  • Return to the home page by clicking the BluSKY logo.
  • Change interface language via Choose Your Language.
  • Open Help resources for context-sensitive guidance.
  • Contact Customer Support or open a support ticket.
  • Access the User Menu to view profile details or sign out.

Usage Instructions & Examples​

  1. Navigate to a Module

    1. Locate the desired menu (e.g., Administration) in the top header.
    2. Click the menu to open its dropdown.
    3. Select the target page (e.g., People, Access Levels, or Reports).

  2. Return to Home

    1. Click the BluSKY logo in the upper-left corner.
    2. The system navigates to the home/landing page.

  3. Change Display Language

    1. Click Choose Your Language in the upper-right.
    2. Select the desired language from the list.
    3. Wait for the interface to refresh in the selected language.

  4. Get Help or Contact Support

    1. Click Help to open product documentation.
    2. Click Customer Support to access the support portal or contact options.

  5. Sign Out

    1. Click the User Menu in the upper-right.
    2. Select Sign Out to end your session safely.

System Behaviors and Edge Cases​

  • Menu visibility is role- and permission-based; users only see modules they are authorized to access.
  • Language changes typically persist per user profile and apply after a brief interface refresh.
  • If Favorites is empty, the dropdown may show no entries until the user saves favorites elsewhere in the app.
  • Session timeout logs the user out after inactivity; unsaved work may be lost.
  • Help and Support links may open in a new browser tab or require access to external portals depending on tenant configuration.
  • During maintenance windows or network interruptions, some menus may load slowly or temporarily fail; retry or contact support.

Permissions​

  • Access to Administration, Setup, Control, and Intelligence menus is restricted to users with corresponding administrative or operator roles.
  • Requests menu availability depends on the user’s ability to create/view requests.
  • Help is generally available to all users; Customer Support portal access may require separate credentials.
  • User Menu options (e.g., profile editing) are governed by tenant-level policies.

Linked Workflows​

  • From Administration: manage people, companies, and policies before assigning access.
  • From Setup: configure hardware and access levels used by operational modules.
  • From Control: perform daily monitoring and issue temporary overrides as permitted.
  • From Intelligence: run reports to audit activity and validate configuration changes.
  • From Requests: submit access or service requests that route for approval.

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