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How to Configure a Person Reader in BluSKY


This article covers the steps needed to configure a person reader in BluSKY.


Edit System

All PINS must be unique. This is a requirement to accurately enroll an employee. Failure to have unique PINs will force the re-enrollment of all people with duplicate PINS.

Goto: Setup->System

Select your system and select "Edit"

Edit System_2.png

  1. Required Pin Length - Type in the number of digits you want for a Pin.
  2. Require Pin To Be Unique - Select yes.  This is required for accurate person identification.

Create Remote Server

Goto: Setup-> Servers

Select shortCreateBtn.png

Remote Server Create Initial Screen.png


  1. Name - Create the name of the remote server.
  2. Facility - Select the facility this remote server is going to be associated with.
  3. Select 
  4. Roles: in the pop-up screen select "Person Reader" from the roles pull-down menu

Add People BluSKY

  1. Add People as you would normally.  See Create a Person
    • You will need to fill in:
      • Basic Info tab
      • Access tab - Give them access to the Person Reader for the portal or elevator they need to access.  See Edit a Person's Access
      • Card tab - Give this person a card see Edit a Person's Card
        • Make sure to add a unique PIN to the person card
          People Card Entry Pin.pngNote: A user can have multiple cards since access is assigned at the user level and not the card level. But the user can only use one of the Card PINs when initially enrolling in the Person Reader if this is done by way of the PIN and afterward the same PIN will need to be provided when a Person Reader requests such user for a second factor to be provided in order to assert the user’s identity. The user can provide ANY of the cards associated to him when providing a second factor by way of using the Person Reader’s internal proximity reader when relevant (Not all Person Readers ship with an internal card reader, please confirm Person Reader bill of sale for further information).
    • Important: Once a user has been created in BluSky, a card has been created and assigned with a unique PIN. The data will take 2 minutes in the worst case scenario to download locally to the Person Reader via the LocalSynch process managed by the Remote Server functionality in BluSky.

Person Reader Enrollment / Recognition Behavior

How to Face the Person Reader:

Center Yourself the camera.

Face Person Reader Head On

Distance from Person Reader

An arm's length from the Person Reader.

Distance from Person Reader

Look Directly at the Camera

Even if the Person Reader is slightly above or slightly below, always look directly at the camera of the Person Reader.

Look at the Person Reader

Things to Avoid

Just a few examples of the things that cause major issues with obtaining your biometric signature. 

Things to Avoid

Enrollment Instructions 

  1. The user presents his/herself on arrival (frontal facing and looking at the Person Reader camera area) to the Person Reader, where they were not previously biometrically enrolled. The Person Reader will provide feedback to the user when they are properly looking at the camera area. Every 3 seconds the Person Reader will beep (single short beep). This is the same beep you would normally hear with an HID Card reader.
  2. The Person Reader attempts to biometrically recognize the user at least 3 times. After failure, the Person Reader prompts the user with the 2nd Factor Required Feedback. Semi-circular LEDs on the Person Reader flashes yellow 5 times while making the sounds associated with access not granted (3 short beeps). It is normal to be rejected the first few times you access the Person Reader. It takes a few enrollments for the Person Reader to build the needed comparisons.
  3. The Person Reader shows its display (when the display is present) so the user can enter his/her unique PIN. Optionally, in Person Readers equipped with an internal card reader (see the bill of sale to confirm your Person Reader has an internal card reader module installed,) the user may present the card to the Reader. Please note below the area where the card reader module is present in the various Person Readers.

PR with touch keypad.png
Note: Internal card reader module is located under the Person Reader camera area and to the left of the BluB0X logo.

PR with physical Keypad.png
Note: Card Reader module is located behind the mechanical PIN pad.

Important: When the user is providing their card to the Person Reader, the card MUST make physical contact with the surface of the Person Reader (Display Type, under the camera area and to the left of the BluB0X logo. PIN Pad Type: contact must be made against keypad) and remain for at least .5 seconds.


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