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BluINFO

Clearing Your Browser's Cache

Overview

Sometimes you may have to clear cookies out of the browser if data is corrupted or there are significant changes made to BluSKY. This is a completely normal process for web based apps and may assist with other SaaS offerings as well.

Chrome

  1. In Chrome, click the three vertical dots for more options.
  2. In the new menu hover over the "More Tools" option to expose the "Clear browsing data..." option.
  3. Select only the "Cookies and other site and plugin data" radio button.
  4. Click the "Clear browsing data" button to finish clearing the cache and cookies.
     
Adv. Option - Clear only BluSKY cookies. 

This is good when you are getting messages from the browse when logging in.

  1. Open developer tools. Right click and inspect and element or use the More Tools option.
  2. Use the Application tab.
  3. Expand the Cookies for BluSKY
  4. Right click and select Clear.
Adv. Option - Clear all BluSKY Settings

This is recommended when list pages are not displaying all the data.

ClearAllBluSKYBrowserSettings.png

  • Goto F12 (See attached screenshot)
  1. Select Application
  2. Clear Cookies
  3. Select .ASPNetApplicationCookie
  4. Select X
    • Keep selecting "X" until all lines are gone.
  5. Clear Session Storage
    • Expand "Session Storage" by selecting the triangle next to the name
    • Select "http://blubky.blub0x.com..."
    • If there is anything select each item and then select "X" like you did not step 4.
  6. Clear Local Storage
    • Expand "Local Storage" by selecting the triangle next to the name
    • Select "http://blubky.blub0x.com..."
    • If there is anything select each item and then select "X" like you did not step 4.
  7. Close ALL browsers
  8. Open a new browser and test again.

Microsoft Edge

  1. Click the three horizontal dots to expose the options pane.
  2. Click the Choose what to clear button.
  3. Make sure only the "Cookies and saved website data" option is selected. 
  4. Click the Clear button to finish clearing your cache. 

 

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