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BluINFO

Simulate a Credential

Simulate Credentials

A great way to debug access issues is by simulating a credential at the Reader via the control interface. This provides a useful and convenient tool for determining if access issues are being caused by the hardware or the configuration in BluSKY. For example, if I were to simulate Alice's card at the Reader and see the Portal cycle, I would want to check Alice's physical card and the hardware. If I simulate Bob's card and nothing happens or I see a denied entry, I should start my debugging process in the configuration of Bob's Person record to ensure they have the proper credential and access rights. 

  1. Navigate to Portal Control, or Elevator Control in BluSKY.
  2. Fill in search criteria if necessary.
    • If you use the Control interface often you can likely skip this step. 
  3. Click the Portal or Floor Stop you wish to simulate the credential against. 
  4. Click the clipboard_e390caf824b3f4511b87e6cee236e700e.png button to open the credential selection dialog. 
  5. Start typing in the name of the Person you want to use for the simulated credential.
  6. Click the Person's name once it appears. 

clipboard_e9c4756e6c46e07a31e0ceed6216d6be9.png

  1. Click the clipboard_e3cb9ed642e3d0116663888a5082e2891.png button and observe the status of the Floor Stop or Portal change. 
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