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BluINFO

Report Training

Reports

Reports
Reports are an important tool when trying to track down a specific event and understanding how your System is performing.  They can also be a crucial part of meeting the needs of your business. BluSKY provides easy to use reports and are available in both PDF format and as a downloadable Excel spreadsheet.

 

There are individual permissions for each report. You may or may not have access to all of them. This training module will cover all of them but your needs may vary depending on your job responsibilities. 

Access Denied Report

Access Denied  Report
The Access Denied Report provides information about all unsuccessful access attempts.  The report also contains information about the reason for the denial and the time the event occurred.  This article discusses how to run this report and how to use it to diagnose issues with a person's access rights.

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The Access Denied Report is typically used to diagnose issues with a Person's access rights. The report provides information about the time, place and reason for a denial of entry. When you run the report you are given different options to filter the report to certain causes and/or to specific Portals and Floor Stops. These filters can be useful for pinpointing a reported issue with a Person's credential or ability to enter a certain area. 

Access Denied Report

Definitions

Name Description
Date/Time The date and the time of the denied access request. 
Facility The physical building where the denied access event happened.
Portal/Elevator The name of the Reader or Floor Stop that denied entry.
External Card # The full card number including facility code, if applicable. 
Internal Card # The number encoded in the card. 
Recognized This field indicated whether the card is associated with a person or not.
Reason The reason why the request for entry was denied.
Last Name The last name of the person attempting to gain entry.
First Name The first name of the person attempting to gain entry.
Affiliation  The name of the organization the person is associated with. Typically an Occupancy, Vendor or company of a Visitor.
Email The email address of the person attempting to gain entry. 

 


Denials by Time of Day

The Denial by Time of Day graph is added to allow you to pinpoint the times of day when the most unsuccessful requests for entry are occurring. The graph has been particularly useful identifying the requests to enter outside of typical work hours. 

Access Denied by Time of Day Graph

Top 5 Portals

The Top 5 Portals by Count graph is particularly useful when trying to find out where the most unsuccessful requests are occurring. Using this portion of the report you are quickly able to see the restricted areas people are trying to get into the most. This information can then be used to fine tune the access right of the system or identify an area that might be targeted by would-be trespassers. 

 
Access Denied by Portal

Denial by Reason

The Denial by Reason pie chart can be useful for fine-tuning access right of the system.  For example, if the most denials are being caused by Invalid Time of Day, it may be prudent to try and ease some of the Access Levels to allow earlier access. 

Access Denied by Reason Graph 

Creating the Report

  1. Log in and navigate to Denied Access Report. Main Menu-> Reports-> Denied Access Report

Access Denied Report

  1. Select the System from the system drop-down menu.
  2. Select the Facility.
    • Note: Selecting the Facility is only necessary to limit results in large multi-tenant systems.
  3. Optional: Select an Occupancy from the Occupancy drop down menu.
  4. Click in the Portals or Floors region to open the combo select menu. Select <Any> or any combination of Portals and Floor Stops.
  5. Optional: Select a reason for the denied access in the Reason field.  
  6. Use the From and To field to select a beginning and ending date of the report. 
    • Note: Depending on the type of query you may need to limit the date. This will help avoid a timeout from a lengthy query. 
  7. Select the format you want the report in, either PDF or Excel spreadsheet.
  8. When finished use the shortCreateBtn.png button to generate the report.

Access Level Report

Access Level Report
The Access Level Report will provide details on each of the Access Levels, including who is assigned, which Readers or Floor Stops and the Access Schedules assigned to them for the specified System.

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The Access Level report gives a great overview of all of the Access Levels you have access to in the System. This report will return information on the Access Levels but also who  the Access Level is assigned to. 

Access Level Report

Definitions

Name Description
Point Type Specifies if the access point is a Reader or a Floor Stop.
Point Name The name of the Reader or Floor Stop.
Schedule The Schedule currently being used to determine access rights.
Assigned To This tells who has the Access Level assigned to them.
System Name of the access control system.
Company Name The name of the Person's Occupancy or Vendor.
Type This field indicates if the Person is an Occupant, Vendor or Integrator.
Email The email of the Person.
Phone The phone number of the Person.
Last Modified By This field reports who last changed the Access Level.
Last Modified This field indicates the date and time of the most recent change to the Person's Access Level.

Access Level Description

The Access Level Description details all of the Floor Stop and the Readers associated with the Access Level. The report will also show the schedules that are assign to each of the Readers and Floor Stops. This report can also be used to investigate changes that may have been made to an Access Level, using the "Last Modified By" column. 

Access Level Description

Access Level Assignment

Knowing what devices are associated with the Access Level is only half the battle. The second section of the report will detail which People are assigned the Access Level. This can be incredibly useful for tracking down issues with unwanted entry into a certain area. 

Access Level Assignment
 

Creating the Report

Access Report

Access Report
The Access Report provides detail on which users have Access at a specific Portal or Floor Stop. This report also details the schedule of that access.

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The Access Report is an important tool for identifying who has access to specific points in the System. If there was an incident in a secured area, you would want to run the Access Report to identify all of the People who access to the area and when. 

Definitions

Name Description
Name The name of the Portal or Floor Stop
First Name The first name of the person who has access rights to the specified Portal or Floor Stop
Last Name The last name of the person who has access rights to the specified Portal or Floor Stop
Company The name of the company that is being viewed in the report
Schedule The schedule that is currently granting the user the right to access the Portal or Floor Stop

Creating the Report

  1. Log in and navigate to Access Report. Main Menu-> Reports-> Access Report
    Access Report
    Portal Selector
  2. Use the or the Floor Button button to open the Portals or Floor Stop selection dialog.
  3. Enter the search criteria as needed to find the Portals and Floor Stops you wish to view in the report. 
    • Note: All Floor Stops and Portals MUST be from the same System. Any Portals and Floor Stops that do not match will be removed from the list automatically. 
  4. Select each Portal or Floor Stop and click the  button to move them from the unselected list to the selected list or use the  button to move every selection from the unselected list ot the selected list.
    • The  button will deselect everything selected so far and the  button allows you to deselect them individually.
    • The Undo Button button will undo your last action and the Redo Button button will reverse the undo.
  5. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  6. When finished use the shortCreateBtn.png button to generate the report.

Alarm Report

Alarm Report
While we hope that you never have to manage an alarm but the reality is that at times it may become necessary to review alarm history. These reports can help quickly identify problems or possible intrusion.

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The Alarm Report is an important tool for security staff and building managers. This report can be used to ensure that proper procedures are followed as well as help keep the facility safe and secure. Alarms are often the first sign of unauthorized access and can also be used to help identify probing activities into a building. We don't want to paint a bleak picture here, but criminals and hackers may be trying to determine the best time to strike, right now. Often people pose as delivery people or visitors and attempt to check for unsecured methods of entry.  We recommend that you monitor the Alarm Report every so often to look for patterns. For example,  That UPS driver that visits every so often, coincidentally, the same time as an IT room alarm, might not be who he says he is. Unfortunately, physical breaches in security can cost companies big. There has been a rise in corporate espionage and often it begins with a physical breach. 

Alarm Report

Definitions

Name Description
Priority (Feature Available Soon)
Facility Where all facilites can be viewed and edited..
Type What type of alarm was triggered.
Source Where the alarm was triggered.
Description The type of Alarm.
Occurred Date and time of the alarm.
Received  (Feature Available Soon)
Acknowledged This field determines if anyone has viewed the alarm through the BluSKY. 
Acknowledged By The name of the person that viewed the Alarm.
Cleared When cleared it takes the Alarm out of its Alarm state.
Cleared By The person who cleared the Alarm.
Mask Mask will disregard the alarm status of a particular point and allow the IPS group to arm normally.
Masked By The person responsible for masking the IPS Point. 

 

Creating the Report

  1. Log in and navigate to Alarm Report. Main Menu-> Reports-> Alarm Report

  1. Select the System from the system drop-down menu.
  2. If you wish to run the report for a certain period of time, use the From and To date pickers to set the range.
  3. If running the report for a specific Facility select it from the Facility drop-down menu.
  4. Choose which Alarm Types from the Alarm Type field.
  5. Use the Acknowledge check box to decide if you want acknowledged alarms included in the report.
  6. Use  the Acknowledge By text field to specify a Person who has acknowledged the alarm.
  7. Use the Order By drop down menu to configure how the report will be ordered.
  8. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  9. When finished use the shortCreateBtn.png button to generate the report.

Audit Report

Audit Report
The Audit Report allows you to look into the past and analyze changes that have been made to BluSKY. This helps track down issues and enforce your Facility's business policy.

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The Report

The Audit Report will feel familiar to other reports in BluSKY. 

Audit Report

Definitions

Name Description
First Name The person's first name
Last Name The person's last name
Category What sort of thing was changed.
Date The time the change occurred.
Action Whether the entry was Inserted,Updated or Deleted.
Description A brief accounting of what happened in the change.

Creating the Report

  1. Log in and navigate to Audit Report. Main Menu-> Reports-> Audit Report

  1. Select the People or Roles you want to audit. 
    • Note: Once a System, Facility or Occupancy is selected, you will be able to choose all from the System, Facility or Occupancy respectively. 
    • Note: Once selected, entries will appear in the Selected field. 
  2. Optional: Specify the type of User Activities you want to audit.
    • Tip: If you are looking just a few specific actions, use the reset link to deselect all and select the ones you want. 
  3. Optional: Select the period of time for the report. By default it is set to one day in the past.   
  4. Optional: Select the format you want the report in, either PDF or Excel spreadsheet.
  5. When finished click the shortCreateBtn.png button to generate the report.

 

Delegates Report

Delegates Report
This report will detail all of the points delegated to other Customer/Occupant or Vendors. This report can be used to ensure that certain points are only delegated to the desired recipients.

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The Delegates Report provides information about the delegation of certain points to different Occupants. Delegation helps large multi-tenant facilities distribute the administration of the access control system to the people who have an Occupancy in the Facility. The Delegates Report will provide information about which Occupancies have the ability to assign which Floor Stop or Readers. 

Delegates Report

Definitions

Name Description
System Name of the access control system.
Type If the point delegated is a Floor Stop or Card Reader
Delegated Item The name of the delegated Portal or Floor Stop
Delegate Recipient Name of the Customer/Vendor or Occupant that receives the delegated point.
Delegate Type Whether the recipient is a Customer/Vendor or Occupant
Date Inserted The date this entry was added to BluSky.
Inserted By  The name of the login who created this entry in BluSKY.
Date Updated The date this entry was last updated.
Updated By Who make the last update to this entry.
Date Deleted The date this entry was disabled or deleted from BluSky.
Deleted By Name of person who disabled this entry.

 


 

Creating the Report

  1. Log in and navigate to Delegates Report. Main Menu-> Reports-> Delegate Report

  1. Select the System from the system drop-down menu.
  2. Select how you want to organize the report with the View By drop-down menu, either by Point or Recipient.
    • Note:  The information will be exactly the same just arranged in a different order. 
  3. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  4. When finished use the shortCreateBtn.png button to generate the report.

Expected Visitor Report

Expected Visitor Report
The Expected Visitor Report is a valuable tool when managing a Visitor Management system. This report can help predict the flow of Visitors and ensure a smooth check in process when it counts the most.

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The Expected Visitor Report is a popular tool for buildings that have visitor management capabilities. This report can be used to make projection expected visitors and ensure that staff is in place to handle surges in visitors. The report also helps prepare the person that will be admitting visitors into the system.  For example, as a security guard, I would run the report at the beginning of my shift. From the report, I would be able to schedule patrols for the time least likely to affect the check-in process. Also, with this information I would be able to prepare the appropriate badges and assign card numbers, ensuring a welcoming and inviting experience for the visitors. 

Expected Visitor Report

Definitions

Name Description
Time Expected The time the guest is expected to arrive at the Facility.
Visitor Type The type of Visitor expected. 
Guests
Last Name The last name of the Visitor.
First Name The first name of the Visitor. 
Affiliation  Usually where the Visitor is coming from.
Phone The phone number of the Visitor.
Email The email address of the Visitor
Host
Last Name The last name of the Host.
First Name  The first name of the Host.
Affiliation  The name of the Host's Occupancy
Phone The phone number of the Host.
Email The email address of the Host.
Group The name of the group associated with the Visitor.
Access Level The name of the Visitor Access Level that has been assigned to the Visitor.
Floor  The floor the Visitor is expected to be visiting. 

Visitor by Time of Day

The Visitor by Time of Day chart breaks down the flow of expected Visitors. This can be used to help determine the best way to staff the a reception desk. 


Visitor by Type

The Visitor by Type chart will break down the types of expected visitors. 

Visitor Type Breakdown

Top 5 Groups

The Top 5 Groups section breaks down the expected visitors by their group for the specified period of the report. When certain groups need special accommodations the Top 5 Groups section can prepare the security staff ahead of time.


Creating the Report

  1. Log in and navigate to Expected Visitor Report. Main Menu-> Reports-> Expected Visitor Report

Expected Visitor Report

  1. Use the System drop down to pick the correct System for he report.
  2. Select the correct Facility or leave set to <Any>.
  3. Select the Occupancy or leave set yo <Any> for a list from all Occupancies. 
  4. Use the From and To field to limit the time interval you wish to run the report for by clicking the calendarBtn.png icon.
  5. Use the Visitor Type field to input all of the user types you want to run the report for. 
    • Note: Clicking in the white space will display the list of possible Visitor Types.
  6. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  7. When finished use the shortCreateBtn.png button to generate the report.

Person Activity Report

Person Activity Report
The Person Activity Report details a Person's use of the Access Control System. This article discusses how the report can be used to manage a Facility as well as some of the options for creating this report.

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The Person Activity Report can be used to track someone movement through a building.  We hope that you will never need to check in on your employees but in the case you do, this report can provide valuable insight into someone's movement through the Facility. For example, one of our customers had an issue with an employee constantly being away from their desk. Using the report, the customer was able to see a pattern of frequent breaks and steps were taken to correct the issue. 

Person Activity Report

Definitions

Name Description
Person The name of the person who requested access at a Reader.
Card number The card number used associated with the Person using the Reader.
Location The place where the Person used their card
Time The date and time of the access request.
Access Granted This field displays either true or false, depending on whether the Person was allowed to proceed through the Portal or Floor Stop. 

Creating the Report

  1. Log in and navigate to Person Activity Report. Main Menu-> Reports-> Person Activity Report

Person Activity Report

  1. Select the Person or People to run the report against.
    • Enter search criteria as needed. Once a System, Facility or Occupancy is selected, a new selection type will become available. This new type allows you to select all people of that Occupancy, System or Facility. (Fig 1.)
    • Select each Person and click the  button to move them from the unselected list to the selected list or use the  button to move everyone from the unselected list ot the selected list. Note: You will not be able to select people individually and use the special selection types. (Fig 2.)
      • The  button will deselect everyone selected so far and the  button allows you to deselect them individually.
      • The Undo Button button will undo your last action and the Redo Button button will reverse the undo action.
    • When finished, click the Choose People button to select the People and close the Person selector.
Fig 1.
Fig 2.
  •  
  1. Select the Portals and/or the Floors by clicking on the  or the  button.
Fig 3.
Fig 4.
  1. If you are only looking to generate a report during a period of time of time, you may do so by specifying the time in the From and To fields.
  2. Select the format you want the report in, either PDF or Excel spreadsheet.

  1. When finished use the shortCreateBtn.png button to generate the report.

Person Status Report

Person Status Report
The Person Status Report details the person in the system. These detail include the permissions, Readers, Badge Templates and other important details attached to the person in the system.

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The Person Status Report provides information about a Person's status in the System. The report will detail information about the Person's access rights, their status in the system, their Occupancy and other audit information. This report can be particularly useful when making auditing a Person's record. 

Person Status Report

Definitions

Name Description
Name Name of the User.
AC System Name of the access control system..
Company Name of the Facility.
# Roles Assigned Number of Roles the user has assigned to them.
# Rdrs Assign Number of Card Readers the user has assigned to them.
# Floor Stops Assign Number of Floor Stops the user has assigned to them.
Badge Template The current Badge Template assigned to the user.
Has Photo If the person has a photo uploaded.
Cards Assign The cards that are assigned to the user.
Start Date Time When the record becomes active.
End Date Time When the record is deactivated.
Login Status  
Access Status  
Deleted True or False depending on whether the user is deleted or not.
Date Inserted  The date this entry was added to BluSky.
Inserted By The name of the login who created this entry in BluSKY.
Date Updated The date this entry was last updated.
Updated By Who make the last update to this entry.
Date Deleted The date this entry was disabled or deleted from BluSky.
Deleted By Name of person who disabled this entry.

 

Creating the Report

  1. Log in and navigate to Person Activity Report. Main Menu-> Reports-> Person Status Report

  1. Select the System from the system dropdown.
  2. Select the Company you wish to generate the report for.
  3. If you are looking for a particular Person, you may specify it in the Last Name field.
  4. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  5. When finished use the shortCreateBtn.png button to generate the report.

Role Report

Role Report
The Role Report is a listing of all of the people assigned to a given role. This report also includes information on the permission assigned to the given role. This article discusses some of the uses o the report as well as some of the options for crating one.

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Roles are used to define who can do what in a system. The Role Report gives a high-level view of all of the Roles and which abilities they grant and to whom. Customers use the report to ensure that staffing needs are met. For example, if there was some sort of event that required additional staffing to admit visitor or schedule appointments, the Role Report could quickly give you a list of the Roles that have those permissions and the people that could carry out this duty. 

Role Report

Definitions

Visitor Arrival Report

Visitor Arrival Report
The Visitor Arrival Report is an important report for any system with Visitor Management.  This report can be used by the security staff to help ensure a speedy check-in or by management to ensure the check in desk is staff accordingly. This article discusses how to run the Visitor Arrival Report as well as some of the uses for this report.

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The Visitor Arrival Report provides the information most helpful for managing a facility with visitor management. This report shows important information about the visitor information, the host and the time of the visit. When running the report you are also given the option to filter the results to a particular visitor type or specific time period. Our customers use the Visitor Arrival Report to ensure that the proper procedure is followed and to monitor the status of the visitor in the Facility. 

Visitor Arrival Report

Definitions

Name Description
Time Arrived The time and date the Visitor arrived at the Facility.
Check-in The time and date the Visitor was checked in at the Facility.
Check-out The time and date the Visitor was checked out at the Facility.
Registered? Yes or No depending on whether the Visitor was pre-registered. 
Guests
Last Name The last name of the Visitor.
First Name The first name of the Visitor. 
Affiliation  Usually where the Visitor is coming from.
Phone The phone number of the Visitor.
Email The email address of the Visitor.
Access Level The name of the Access Level assigned to the Visitor.
Floor The Floor/s the Visitor should have access to.
Group The name of the Visitor 
Host
Last Name The last name of the Host.
First Name  The first name of the Host.
Affiliation  The name of the Host's Occupancy
Phone The phone number of the Host.
Email The email address of the Host.

Arrivals by Time of Day

The Arrival by Time of Day portion of the report provides a visual representation of when the most Visitors arrive at the Facility. This portion of the report is most helpful when staffing visitor reception.

Visitor Arrival by Time

Visitor by Type

The Visitor by Type chart shows the ratio of the different Visitor types to one another. 

Visitor Arrival by Type

Pre-Registered Status

The Pre-Registered chart gives a visual representation to the ration of pre-registered guests to unannounced visitors.  Some customers have found this to be an important metric when encouraging their Occupancies to pre-register Visitors. 

Pre-registered ratio

Top 5 Groups

The Top 5 Groups section of the Visitor Arrival report provides information about the most frequent groups visiting a Facility. This portion of the report is particular useful if different Visitor Groups need special accommodations. 

Top 5 Visitor Groups

Creating the Report

  1. Log in and navigate to Visitor Arrival Report. Main Menu-> Reports-> Visitor Arrival Report
  2. Click the "Please Select Occupancy" link.
  3. In the new dialog, select one or more Occupancy or "All Visitor in System: YourSystemName" and move them to selection portion of the form. 
  4. Once selected, click the  button to confirm your selection. 
  5. Use the From and To field to select a beginning and ending date of the report. 
    • Note: Depending on the type of query you may need to limit the date. This will help avoid a timeout from a lengthy query. 
  6. Optional: Add or Remove Visitor Types by click in in the Visitor Type field to add or the small 'x' to remove the tag. 
  7. Select the format you want the report in, either PDF or Excel spreadsheet.
  8. When finished use the shortCreateBtn.png button to generate the report. 

Whos In Report

Who's In Report
The Who's In report shows where a person or visitor has most recently used their cards to gain entry. The report can be ordered by the names of the people, by most recent activity or by the location of the most recent card swipe. This report can provide important information about when and where people are using their card in the facility.

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The Who's In Report provides a list of all of the People in the System to recently use one of their credentials. The report will show where their last request for entry was made and at which time.  This report can be very useful to estimate everyone that was in the a Facility at a specific time. Whos In Report

Definitions

Name Description
Type This field identifies the type of Person. Typically an Occupant, Vendor or Visitor.
Name The first and last name of the Person.
Company The organization that is responsible for the Person. 
Location (Feature Available Soon)
Email The email address of the Person.
Phone The phone number of the Person. 
Last Card Activity The time and date of the most recent card swipe. 
Last Card Location The last Reader that read the Person's Card. 

Creating the Report

  1. Log in and navigate to Who's In Report. Main Menu-> Reports-> Who's In Report

  1. Select the System from the system drop-down menu.
  2. If needed specify the Occupant or Facility.
  3. Specify the time period you wish to run the report.
  4. If you wish to view only card swipes at perimeter points, set the Door Type In to perimeter.
  5. If out readers are configured and you to see only exterior perimeter readers, select perimeter from the Door Type Out drop down menu.
  6. Use the Order By drop down to select how you want the results displayed.
  7. Next, select the format you want the report in, either PDF or Excel spreadsheet.
  8. When finished use the shortCreateBtn.png button to generate the report.
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