Report Training
Reports
Reports
There are individual permissions for each report. You may or may not have access to all of them. This training module will cover all of them but your needs may vary depending on your job responsibilities.
Access Denied Report
The Access Denied Report is typically used to diagnose issues with a Person's access rights. The report provides information about the time, place and reason for a denial of entry. When you run the report you are given different options to filter the report to certain causes and/or to specific Portals and Floor Stops. These filters can be useful for pinpointing a reported issue with a Person's credential or ability to enter a certain area.
| Name | Description |
|---|---|
| Date/Time | The date and the time of the denied access request. |
| Facility | The physical building where the denied access event happened. |
| Portal/Elevator | The name of the Reader or Floor Stop that denied entry. |
| External Card # | The full card number including facility code, if applicable. |
| Internal Card # | The number encoded in the card. |
| Recognized | This field indicated whether the card is associated with a person or not. |
| Reason | The reason why the request for entry was denied. |
| Last Name | The last name of the person attempting to gain entry. |
| First Name | The first name of the person attempting to gain entry. |
| Affiliation | The name of the organization the person is associated with. Typically an Occupancy, Vendor or company of a Visitor. |
| The email address of the person attempting to gain entry. |
Denials by Time of Day
The Denial by Time of Day graph is added to allow you to pinpoint the times of day when the most unsuccessful requests for entry are occurring. The graph has been particularly useful identifying the requests to enter outside of typical work hours.
Top 5 Portals
The Top 5 Portals by Count graph is particularly useful when trying to find out where the most unsuccessful requests are occurring. Using this portion of the report you are quickly able to see the restricted areas people are trying to get into the most. This information can then be used to fine tune the access right of the system or identify an area that might be targeted by would-be trespassers.
Denial by Reason
The Denial by Reason pie chart can be useful for fine-tuning access right of the system. For example, if the most denials are being caused by Invalid Time of Day, it may be prudent to try and ease some of the Access Levels to allow earlier access.
Creating the Report
- Log in and navigate to Denied Access Report. Main Menu-> Reports-> Denied Access Report
- Select the System from the system drop-down menu.
- Select the Facility.
- Note: Selecting the Facility is only necessary to limit results in large multi-tenant systems.
- Optional: Select an Occupancy from the Occupancy drop down menu.
- Click in the Portals or Floors region to open the combo select menu. Select <Any> or any combination of Portals and Floor Stops.
- Optional: Select a reason for the denied access in the Reason field.
- Use the From and To field to select a beginning and ending date of the report.
- Note: Depending on the type of query you may need to limit the date. This will help avoid a timeout from a lengthy query.
- Select the format you want the report in, either PDF or Excel spreadsheet.
- When finished use the
button to generate the report.
Audit Report
Expected Visitor Report
Expected Visitor ReportVisitor Arrival Report
Visitor Arrival ReportWhos In Report
The Who's In Report provides a list of all of the People in the System to recently use one of their credentials. The report will show where their last request for entry was made and at which time. This report can be very useful to estimate everyone that was in the a Facility at a specific time. 
| Name | Description |
|---|---|
| Type | This field identifies the type of Person. Typically an Occupant, Vendor or Visitor. |
| Name | The first and last name of the Person. |
| Company | The organization that is responsible for the Person. |
| Location | (Feature Available Soon) |
| The email address of the Person. | |
| Phone | The phone number of the Person. |
| Last Card Activity | The time and date of the most recent card swipe. |
| Last Card Location | The last Reader that read the Person's Card. |
Creating the Report
- Log in and navigate to Who's In Report. Main Menu-> Reports-> Who's In Report
- Select the System from the system drop-down menu.
- If needed specify the Occupant or Facility.
- Specify the time period you wish to run the report.
- If you wish to view only card swipes at perimeter points, set the Door Type In to perimeter.
- If out readers are configured and you to see only exterior perimeter readers, select perimeter from the Door Type Out drop down menu.
- Use the Order By drop down to select how you want the results displayed.
- Next, select the format you want the report in, either PDF or Excel spreadsheet.
- When finished use the button to generate the report.