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BluINFO

The provided anti-forgery token was meant for a different claims-based user

Question/Problem Description

Users are seeing the "The provided anti-forgery token was meant for a different claims-based user" message when they are trying to log into BluSKY.

Message in Chrome browser

Anti-Forgery Chrome.PNG

Message in Edge browser

Anti-Forgery Edge.PNG

Cause

This message means that the browser noticed that the user trying to log into BluSKY is different then the user that was previously identified for this browser.  This can happen if the browser window is closed unexpectedly, there are different logins in different browser tabs, or simple the system did not finish logging out of BluSKY and the security token has not been cleared out.

This is very common with logins to secure servers.

Resolution

If the user selects the logout button in the upper right and logs back in they should be fine.  The logout button clears the token, so a new login is not seen as something suspicious.

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