- Started in 1999 as the internet was coming of age.
- Developed OneFacility - the industry’s first and very successful enterprise-class Hosted Security Platform.
- Ran dedicated data centers at co-location facilities in the US and the UK.
- Created 30+ unified web-based applications that spanned security and facility management.
- There were 5 access control products, 2 alarm products and 3 elevator products were integrated under one common operating platform, one database and one user interface.
- Supported 1M Users, 11K Companies, 20K Facilities, 20K card readers and alarms, 30M events/mo.
- Sales were direct to end-users.
- Highly successful recurring business model:
- $30M/yr. total revenue
- $15M/yr. recurring revenue
- Less than 1% recurring revenue attrition rate
- SMB & Enterprise-Level Customers.
- Bank of America, Wells Fargo, Comcast.
- Commercial Real Estate and Corporate Tenants
- Business sold for $56M.
- 15-25 ROI for Touchcom Investors.
The teams experience with Cloud, Software-as-a-Service and Recurring Revenue began back in 1999 when they developed OneFacility.
As part of delivering that product the team built and ran dedicated data centers at co-location facilities in the US and eventually the UK.
They created 30 plus unified web-based applications that spanned security and facility management.
There were 5 access control products, 2 alarm products and 3 elevator destination dispatch products.
They were integrated under one common operating platform, one database and one user interface.
The product supported 1M Users, 11K Companies, 20K card readers and alarms, and 30M events/mo.
The business sold directly to end-users because, in those early days, the internet and hosted security needed to be evangelized.
Even so, the model proved to be very successful: the business reached $30M/yr. in revenue of which $15M dollars was recurring revenue. With a less than 1% attrition rate.
The clients were Small & Medium-sized Businesses, and Enterprise-Level Organizations such as the Bank of America, Wells Fargo, Comcast, Large Commercial Real Estate Organizations and many Corporate Tenants.
The business sold for $56M, yielding a 15 to 25 times Return on Investment for Touchcom investors.