Visitor, Contractor & Vendor Management System A&E Spec
Overview
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Architecture and Engineering Specifications
Physical Access Control System
BluBØX, Inc.
9 Bartlett Street, Suite 334
Andover, MA 0181
Phone: (844) 425-8209
www.BluBØX.com
© 2017 BluBØX, Inc. All rights reserved
Product Support
The first lines of support for BluBØX products are the third-party installing/servicing dealer and the online BluBØX Knowledge Base. Please check the Knowledge Base and/or contact the dealer with any questions or support requests, prior to contacting BluBØX.
Specifications
This Architectural and Engineering Specifications document utilizes MasterFormat™ April 2016 Edition and SectionFormat™ / PageFormat™ December 2009 Edition standards by the Construction Specifications Institute (CSI).
This document specifies the architectural/engineering and bid criteria for a Physical Access Control System (PACS) with a cloud-based Hosted Security Management System (HSMS) software that controls and monitors networked intelligent system controllers, card readers and personal identification devices, portal control devices, input/output interface hardware and power supplies.
Notes to Specifier
1. Where several alternative parameters or specifications exist, or where the Specifier has the option of inserting text, such choices are presented in <bold red text> .
2. Explanatory notes and comments are presented in red hidden text . To display the hidden text, see the Instructions at the end of this document.
3. Delete any item or paragraph that is not applicable to this project, renumber the paragraphs. Insert additional provisions as required for this project.
4. Delete the hidden text specifier instructions prior to releasing or publishing this document.
Document Disclaimer and Restrictions
Information in this document was current as of the time of publication, and subject to change without notice, Inc. For the most up-to-date information, visit www.BluBØX.com.
Section 28 17 00
Visitor, Contractor & Vendor Management System
PART 1 GENERAL
-
Summary
1.01. SUMMARY- Section includes a Visitor, Contractor & Vendor Management System (VCVMS) consisting of a cloud-hosted management system that integrates via the Internet to visitor Reception Desk workstations, and lobby self-service visitor kiosks.
- Related Requirements
- Section 28 00 00 Electronic Safety and Security (Division 28)
- Section 28 05 00 - Common Work Results For Electronic Safety And Security.
[SPECIFIER NOTE: For general requirements that are common to more than one section in Division 28.] - Section 28 08 00 Commissioning Of Electronic Safety And Security.
[SPECIFIER NOTE: For expanded requirements for commissioning, systems readiness checklists, and training.]- 28 08 11 Testing for Baseline Performance Criteria
- Section 28 15 19 Access Control Remote Devices
[SPECIFIER NOTE: This is a BluBØX A&E specifications document for related access control hardware requirements. Delete if not relevant to the Project.] - Section 27 05 28 – Pathways for Communication Systems
- Section 27 10 00 – Structured Cabling
- Section 27 15 00 – Access Control Communications Horizontal Cabling
- Section 28 05 00 - Common Work Results For Electronic Safety And Security.
- Section 28 00 00 Electronic Safety and Security (Division 28)
- [SPECIFIER NOTE: Delete any item or paragraph not applicable in the section. The purpose of Related Requirements is to briefly list other documents or sections in the Project Manual that are related to, and/or dependent on, the work results or information specified elsewhere. The list should be limited to documents or sections with specific information that the reader might expect to find in this document, but is specified elsewhere (i.e. in a separate Project document).]
-
References
1.02. REFERENCES- Abbreviations And Acronyms
- AES: Advanced Encryption Standard
- API: Application Programming Interface
- HSMS: Hosted Security Management System
- PII: Personally Identifiable Information
- PIN: Personal Identification Number
- SaaS: Software as a Service
- SSL: Secure Socket Layer
- TCP: Transmission Control Protocol
- Definitions
- Access Control: A function or a system that restricts access to authorized persons only.
- API: Application Programming Interface, a set of clearly defined methods of communication between various software components.
- Authentication: A process that establishes the origin of information, or determines an entity’s identity.
- Authorization: A process that associates permission to access a resource or asset with a person and the person’s identifier(s) for the purpose of granting or denying access.
- Biometric: A biometric is a unique identifying physical or physiological characteristic of an individual that can be used to identify that individual. Examples include, but are not limited to DNA, fingerprint, gait, face recognition, hand geometry, iris recognition, palm print, palm veins, retina and voice.
- Credential: Data assigned to a person or non-person entity (such as security system equipment) and used to identify that person or entity.
- Identifier: A credential card, keypad personal identification number or code, biometric characteristic, or other unique identification entered as data into the entry-control database for the purpose of identifying an individual.
- Multi-tenant: [TBD]
- Multi-site: [TBD]
- Real-time Integration: Data integration whereby the receiving system processes the incoming data from the sending system as soon as it is received.
- REST: Representational State Transfer (REST) is a software architecture style consisting of guidelines and best practices for creating scalable web services.
- RESTful API: Web service API that adhere to the REST architectural constraints.
- Visitor Host: Individual sponsoring invited visitors; primary point of contact for contractors and vendors; also Host.
- Workstation: An internet connected computer used for performing security system administration and control functions
- Abbreviations And Acronyms
-
Submittals
1.03. SUBMITTALS- Delete this SUBMITTALS article or use this text: For submittal requirements see Section 28 10 00 Physical Access Control System, Article 1.05 Submittals.
-
Quality Assurance
1.04. QUALITY ASSURANCE- Install and test VCVMS, including its workstations, kiosks, and integrations.
- Qualifications
- Manufacturers
- Manufacturer shall regularly and presently produce, as one of the manufacturer's principal products, the equipment, services, and material specified for this project.
- Contractors / Installers
- Contractor or security sub-contractors shall be licensed to perform security installations in the state the work is to be performed.
- Contractor or security sub-contractor shall have a minimum of five (5) years’ experience installing and servicing systems of similar scope and complexity.
- Contractor shall provide four current references from clients with systems of similar scope and complexity which became operational in the past three years.
- At least three references shall be utilizing the same system components, in a similar configuration as the proposed system.
- References shall include a current point of contact, company or agency name, address, telephone number, complete system description, date of completion, and approximate cost of the project. The owner reserves the option to visit the reference sites, with the site owner’s permission and representative, to verify the quality of installation and the reference’s level of satisfaction with the system.
- Utilize only factory-trained technicians to install, program, and service PACS equipment and services.
- Utilize only factory-trained technicians to install, terminate and service controller/field panels and reader modules.
- Provide copies of system manufacturer certification for all technicians.
- Ensure technicians have a minimum of five (5) continuous years of technical experience in electronic security systems.
- A local service facility is required.
- Facility shall be located within 60 miles of the project site.
- Facility shall maintain sufficient spare parts inventory to support the service requirements associated with this contract.
- Facility shall include appropriate diagnostic equipment to perform diagnostic procedures.
- Owner’s Representative reserves the option of surveying the company’s facility to verify the service inventory and presence of a local service organization.
- Provide evidence that installing service company is an authorized dealer in good standing for VCV Management System’s manufacturer, and that it meets the manufacturer’s technical certification requirements.
- Manufacturers
-
Delivery, Storage, And Handling
1.05. DELIVERY, STORAGE, AND HANDLING- Deliver materials in manufacturer’s labeled packages. Store and handle in accordance with manufacturer’s requirements.
-
Site Conditions
-
Warranty
1.06. WARRANTY- Manufacturer Warranty
- The manufacturer shall warrant that the software and hardware product(s) are free from defect in materials and/or workmanship for a period of one (1) years from the date of shipment.
- During the warranty period, the manufacturer shall provide periodic updates.
- Special Warranty
- Maintenance & Service
- General Requirements
- The Contractor shall provide all services required and equipment necessary to maintain the entire integrated electronic security system in an operational state as specified for the duration of the subscription period, after formal written acceptance of the system. The Contractor shall provide all necessary material required for performing scheduled adjustments or other non-scheduled work. Impacts on facility operations shall be minimized when performing scheduled adjustments or other non-scheduled work.
- Description of Work
- The deployment of the VCVMS includes all software updates and the following new items:
- Reception Desk Workstation equipment
- Self-service kiosk equipment
- VCVMS-specific biometric readers
- Systems integrations
- The deployment of the VCVMS includes all software updates and the following new items:
- Personnel
- Service personnel shall be certified in the maintenance and repair of the selected type of equipment and integrations, and qualified to accomplish all work promptly and satisfactorily.
- Schedule of Work
- The work shall be performed during regular working hours, Monday through Friday, excluding federal holidays.
- Emergency Service
- The owner shall initiate service calls whenever the system is not functioning properly.
- Provide the Owner with an emergency service center telephone number. The emergency service center shall be staffed 24 hours a day 365 days a year. The Owner shall have sole authority for determining catastrophic and non-catastrophic system failures within parameters stated in General Project Requirements.
- For catastrophic system failures, the Contractor shall provide same day four (4) hour service response with a defect correction time not to exceed eight (8) hours from [notification] [arrival on site]. Catastrophic system failures are defined as any system failure that the Owner determines will place the facility(s) at increased risk.
- For non-catastrophic failures, the Contractor within eight (8) hours with a defect correction time not to exceed 24 hours from notification.
- Operation
- Performance of scheduled adjustments and repair shall verify operation of the system as demonstrated by the applicable portions of the performance verification test.
- General Requirements
- Maintenance & Service
- Manufacturer Warranty
-
Licensing
1.07. LICENSING- Licensing for product installation shall be conducted by the manufacturer for a period of one (1) year from date of substantial completion.
- Pricing shall conform to an on-demand model, with no up-front licensing expense.
- Licensing shall not require the use of hardware dongles.
PART 2 PRODUCTS
-
Owner-Furnished Products
- [SPECIFIER NOTE: The following articles describe equipment and services that may be used in project to deploy a Visitor, Contractor & Vendor Management System. Add, modify or delete as required.]
- 2.01. MANUFACTURER
- Manufacturer
- BluBØX, Inc., 9 Bartlett Street, Suite 334, Andover, MA 01810
- Telephone: (844) 425-8209
- Website: www.BluBØX.com
- Substitution Limitations: No Substitutions.
- BluBØX, Inc., 9 Bartlett Street, Suite 334, Andover, MA 01810
- Manufacturer
[SPECIFIER NOTE: The following subparagraphs describe equipment and services that may be used in a VCVMS project. Add, modify or delete as required.]- Description: Cloud-based system for managing visitor, contractor & vendor facility access, with optional workstations for visitor registration and badging, and self-service kiosks.
- Terminology: Unless stated otherwise, all requirements and features attributed to visitors shall also apply to contractors and vendors, and employees requesting temporary facility passes. Contractor and vendor management are extensions of the basic visitor management capability.
- VCVMS shall consist of:
- Web-based cloud-hosted visitor, contractor & vendor management system application.
- Visitor Reception Desk workstations including:
- Internet-connected tablet or PC for access to visitor management application.
- Badge printer.
- Bar code/QR code scanner.
- Credentials scanner.
- Access card reader.
- Visitor photo camera.
- User PCs, laptops, tablets and smartphones for visitor management application access.
- Touch-screen self-service kiosks.
- Elevator destination dispatch appliances.
- Performance / Design Criteria
- Maximum Capacities
- Unlimited site locations.
- Unlimited reception desks and kiosks.
- Unlimited visitors, contractors, vendors, tenants and users.
- Data Security
- Communications between VCVMS application and all workstation, kiosk and user devices shall be encrypted using 128-bit SSL encryption.
- Application Functions
- Authorized users can perform visitor management functions at any time and location via personal mobile device or VCVMS workstation.
- Administrative visitor data entry:
- Manual data entry.
- Excel spreadsheet import.
- Data import via HR and other data systems integration, such as SAP, PeopleSoft systems.
- Photo capture.
- Printed credential scanning.
- Name, company and other text data.
- Bar codes.
- QR codes.
- Electronic credential enrollment
- Access cards
- Smartphones
- Biometric data capture (requires integrated biometric reader)
- Electronic Document signing, including
- NDA.
- Visitor requirements document.
- Visitor briefing acknowledgement.
- Manual email and SMS notifications to visitors, Visitor Hosts, Contractor and Vendor supervisors.
- Automatic host notification upon visitor check-in and check-out:
- Email.
- SMS.
- Automatic visitor photo capture at check-in and check-out.
- Visitor Check-In Check-Out Options:
- Manual visitor processing at reception desk
- Self-service visitor processing at visitor kiosk
- Automated check-in/check-out via integrated access control system readers
- Automated check-in/check-out via integrated elevator control system
- Automated vehicle gate check-in/check-out
- Qualifications Tracking for Contractors and Vendors:
- Certificate of Insurance
- Training requirements
- User-definable qualifications status tracking
- Notification of qualifications change
- Automatic suspension of access privileges, including:
- Integrated door/gate/portal access
- Integrated elevator access
- Visitor badge printed data content:
- Photo.
- Visitor name.
- Assigned access privileges.
- User defined data fields.
- User-selectable data as shown in Table 1 and Table 2 below.
- Visitor badge templates:
- Default templates including with photos.
- User custom templates.
- Templates auto-assignable by visitor type.
- Issuance of new visitor credentials:
- Printing paper badges with optional barcode/QR code.
- Electronic card credentials.
- Requires access control/elevator control integration.
- Temporary visitor credentials suspend employee card access.
- Requires access control/elevator control integration.
- Multiple-day visits created with one request.
- Pre-printing of badges for large visitor groups.
- Pre-registration of visitors.
- Pre-screened guests admitted through turnstiles, vehicle gates, elevators, checkpoints and secure portals via access control system and elevator control system integration.
- Returning visitor recognition.
- Building-managed and tenant-managed visitor management.
- Reporting:
- Reports generated by host, site, tenant, visitor's organization, etc.
- Expected Visitor Report in display or PDF format, containing:
- Visitors by Time of Day
- Visitors ty Type
- Top 5 Visitor Groups
- Expected visitors list with Visitor and Host information
- Visitor Arrival Report in display or PDF format, including graphical display of:
- Arrivals by Time of Day
- Visitors ty Type
- Pre-registered Status (ratio of pre-registered to unannounced visitors)
- Top 5 Visitor Groups
- Arrivals list with Visitor and Host information
- Who’s In Report:
- Visitors, Contractors and Vendors
- Employees with Temporary Badges
- Visitor traffic analytics by:
- Calendar period.
- Day of week and Time of day.
- Group.
- Peak period.
- Visitor counts.
- Unusual visitor numbers.
- Visitor processing statistics.
- Compliance/conformance to regulatory agency visitor management guidelines, standards and requirements.
- HIPAA.
- OSHA.
- C-TPAT.
- ITAR.
- Real-Time Integration Capabilities
- BluSKY access control system integration. See Section 28 10 00 Physical Access Control System.
- BluSKY security Watchlist integration.
- HR and other application real-time integration, such as with SAP and PeopleSoft.
- Single-Sign-On (SSO) integration with customer SSO systems.
- Third-party access control system integration via RESTful API.
- Third-party emergency notification system integration via RESTful API, to include visitors in evacuation notices or other emergency/incident response communications.
- Third-party security watch list integration via RESTful API.
- Reception Desk Workstation Functions:
- All visitor registration and check-in/check-out functions subject to the operator privileges of the logged-on individual.
- Kiosk Functions
- Pre-registered visitor registration completion.
- Visitor self-check-in and self-check-out.
- Visitor/Contractor/Vendor Records
- Table 1 and Table 1 below present the Visitor Record and Contractor/Vendor Record data sets.
- Maximum Capacities
Table 1. Visitor Record Data
|
Data Field Name |
Type |
Usage |
|---|---|---|
|
Company Name |
Required |
Name of user’s affiliated company |
|
First Name |
Required |
User’s first name |
|
Last Name |
Required |
User’s last name |
|
Middle Initial |
Optional |
Distinguish between users with the same first and last names |
|
Country Citizenship |
Optional |
Required by standards and regulations, including ITAR |
|
Person Type |
Required |
Distinguish employees from vendors for permission purposes |
|
Status |
Required |
User status (active, terminated, suspended, on leave) |
|
Start Date/Time |
Required |
start date and time of user record and status |
|
End Date/Time |
Required |
end date and time of user record and status |
|
Host |
Required |
Link to Host or Primary Contact |
|
Floor |
Required |
Specify access and direct user to Host’s floor or destination floor |
|
Mobile Phone |
Required |
Visitor management and Security SMS notifications |
|
Office Phone |
Required |
Contact for visitor-related issues |
|
|
Required |
Email notifications |
|
Gender |
Required |
Life safety related issues |
|
Facility Name |
Required |
Name of facility being visited |
|
Photo ID Reference |
Optional |
Photo for visitor badge and employee temporary badge |
|
Role |
Optional |
Further refine VMS permissions |
|
Life-Safety Training |
Optional |
Formal life-safety training such as first aid, CPR, etc. (OSHA related) |
|
Emergency Contact Name |
Optional |
For medical/ personal emergency (required for vendor/contractor) |
|
Emergency Contact Phone |
Optional |
For medical/ personal emergency (required for vendor/contractor) |
|
Emergency Contact Email |
Optional |
For medical/ personal emergency (required for vendor/contractor) |
|
User-Defined Fields |
Optional |
Further augment user record for visitor management and safety purposes |
Table 2. Vendor/Contractor Record Data Fields
|
Data Field Name |
Type |
Usage |
|---|---|---|
|
Job Position Title |
Required |
Personnel role |
|
Supervisor Name |
Required |
Contact supervisor in employer company |
|
Supervisor Mobile Phone |
Required |
Contact supervisor in employer company |
|
Supervisor Office Phone |
Required |
Contact supervisor in employer company |
|
Certificate of Insurance |
Optional |
Certificate of Insurance Record |
|
Training Requirements |
Optional |
Training Requirements and Status Record |
|
Certification Requirements |
Optional |
Skill/Competency Certification Status |
|
Life-Safety Training |
Required |
Record of formal life-safety training such as first aid, CPR, etc. |
|
User-Defined Fields |
Optional |
Further augment visitor/contractor vendor management information |
-
- The VCVMS shall synchronize time across all VCVMS workstations, kiosks and elevator destination dispatch appliances.
- The VCVMS shall provide workstation, kiosk and server health and status monitoring and notification through health checks on hardware, software and communications.
- Schedules and Holidays
- The VCVMS shall provide the ability to define custom schedules for the purpose of managing visitor access with the following options:
- Create and edit a schedule.
- Associate/disassociate a schedule with visitor access privileges.
- Delete a schedule.
- Create and edit a Holiday.
- Edit a Holiday’s start and end date.
- Delete a Holiday.
- The VCVMS shall provide the ability to define custom schedules for the purpose of managing visitor access with the following options:
- Web-Based Management Interface
- The VCVMS Web-based Interface shall provide authorized operators the ability to manage the access control system over secured connections using any standard Web browser
- Authentication
- To gain access to the VCVMS, users shall be required to enter a username.
- Usernames shall be an email address.
- Passwords shall meet the following minimum standards:
- Minimum 8 alphanumeric characters,
- At least one character lowercase,
- At least one character uppercase,
- At least one special character, and
- At least one number.
- The password shall be stored by the VCVMS as a hashed value.
- The VCVMS Web-based Interface shall provide users with a secure method to reset their password.
- Browser requirements shall include, but not be limited to
- The use of cookies should be enabled to preserve session information and allow the interface to function properly.
- JavaScript to validate form data, control navigation, and display images.
- The use of pop-up windows for functional elements.
- The VCVMS shall support the following web browsers:
- Microsoft Internet Explorer 9 & 10
- Google Chrome – Latest Version
- Mozilla Firefox – Latest Version
- Apple Safari for Mac – Latest Version
- The VCVMS Web-based Interface shall follow a structured layout allowing access to all major system categories
- The main display shall consist of a home page that shall allow the user log-in access using a pre-determined user name and password, where the user name is an email address, and the password complies with Microsoft security standards.
- Access to all major categories of the system shall be through the use of a horizontal navigation bar.
- The navigation bar shall be accessible from all category and sub-category views.
- Upon log-in, the user shall be redirected to a Dashboard view, which shall provide dynamic activity lists and device status logs displaying the most recent events in reverse chronological order.
- All page views shall include:
- An icon which shall link the user to Help supported topics.
- A method to provide the user with context sensitive help data.
- An icon which shall permit the user to Logout of the system in a secure manner.
- An icon which places the user back at the landing (home) page.
- A method to allow the user to change the displayed language.
- The VCVMS Web-based Interface shall have a responsive design which preserves the standard display presentation by automatically scaling the interface in response to the user’s behavior and interface device’s screen size and orientation.
- All VCVMS functionality shall be accessible regardless if it is accessed through a computer, tablet, or mobile phone that meets the minimum web browser requirements defined by the manufacturer.
-
Equipment
2.3 EQUIPMENT- Manufacturer
- BluBØX, Inc., 9 Bartlett Street, Suite 334, Andover, MA 01810
- Telephone: (844) 425-8209
- Website: www.BluBØX.com
- Substitution Limitations: No Substitutions.
- BluBØX, Inc., 9 Bartlett Street, Suite 334, Andover, MA 01810
- Reception Desk Workstation
- For requirements see 28 10 00 PHYSICAL ACCESS CONTROL SYSTEM 2.2.G. Badging Workstations.
- Self-Service Kiosk
- For requirements see 28 10 00 PHYSICAL ACCESS CONTROL SYSTEM 2.2.F. Self-Service Kiosks.
- Elevator Destination Dispatch Appliance
- For requirements see 28 10 00 PHYSICAL ACCESS CONTROL SYSTEM 2.2H. Destination Dispatch Elevator (DDE) Appliance.
- Manufacturer
PART 3 EXECUTION
-
Examination
3.01. EXAMINATION- Verification Of Conditions
- Coordinate with Verification of Conditions as detailed in 28 14 00 ACCESS CONTROL HARDWARE, Part 3, Examination.
- Coordinate with Verification of Conditions as detailed in 28 15 19 ACCESS CONTROL REMOTE DEVICES, Part 3, Examination.
- Verification Of Conditions
-
Preparation
3.02. PREPARATION- Obtain detailed Project planning forms from manufacturer of access-control system; develop custom forms to suit Project. Fill in all data available from Project plans and specifications and publish as Project planning
- Review configurable features of the VSVMS with the Owner’s Representative and document the results of the meeting in the Project planning documents. The following configuration topics shall be resolved prior to
- Internet Service Provider, firewall, and IP schema for PACS devices
- Holidays and holiday types (priorities)
- Visitor badge layout options; design badges.
- Plan for system testing, startup, and demonstration.
- Acceptance test concept and, on approval, develop specifics of the test.
- List of default user IDs and passwords (factory defaults) for VCVMS application, workstations and self-service kiosks.
- Provide a schedule with a list of participants to attend monthly coordination and progress update meeting until job completion. Attendees shall include:
- Owner’s Representative of Facilities Management, Information Services, Security Management
- Contractor Project Manager
- Manufacturer(s) Employed Representative
- Architect / Engineer / Security Consultant
- At all coordination meetings with Owner’s Representative, present Project planning documents and review, adjust, and prepare final setup documents. Use final documents to set up system software.
- The Owner’s Representative and Owner shall assist in establishing procedural guidelines and in defining terminology and conditions unique to the Owner’s operation.
- Supervise installation to appraise ongoing progress of other trades and contracts, make allowances for all ongoing work, and coordinate the requirements of the installation of the Physical Access Control System.
- Coordinate Owner installation or update of workstation operating system software and web browser software to a version as specified by the provider of the VCVMS.
- Coordinate Owner-managed computer and network security practices as specified by the provider of the VCVMS.
-
Installation
3.03 INSTALLATION- VCVMS system shall be deployed in accordance with the manufacturer’s deployment instructions, including workstation, kiosk, and integration instructions and requirements.
- Supervise installation to appraise ongoing progress of other trades and contracts, make allowances for all ongoing work, and coordinate the requirements of the installation of the Hosted Security Management System.
- Drawings and Diagrams
- System devices identified on building drawings are intended to generally indicate areas where such devices are to be located. Determine final location of these devices in accordance with Owner’s requirements.
- Riser diagrams are schematic and do not show every conduit, wire box, fitting, or other accessories. Provide such materials as necessary for a complete and functioning installation.
- Comply with manufacturer’s written data, including product technical bulletins, product catalog installation instructions and product carton installation instructions.
- Install, configure, and test VCVMS for complete and proper operation of systems involved:
- Reception Desk Workstation Equipment.
- Self-Service Kiosk Equipment.
- Elevator Destination Dispatch Appliance Equipment.
- Systems Integration [SPECIFIER NOTE: Delete this entire paragraph if not needed.]
- Integrate electronic security system with the following systems and equipment:
[SPECIFIER NOTE: Retain paragraphs below for network controlled elevator controls. For hardwired-panel driven elevator controls, delete this item and refer to Elevators Controls in 28 15 19 ACCESS CONTROL REMOTE DEVICES – Installation.]- Elevator Controls.
[SPECIFIER NOTE: Delete HR subparagraph below if no standalone IDS is required.] - HR or other personnel data systems.
- Watch list electronic data sources.
- Elevator Controls.
- Integrate electronic security system with the following systems and equipment:
-
Site Quality Control
3.04. SITE QUALITY CONTROL- Site Tests and Inspections
- Perform final acceptance testing in the presence of Owner’s representative, executing a point by point inspection against a documented test plan that demonstrates compliance with system requirements as designed and specified.
- Submit documented test plan to Owner at least (14) days in advance of final acceptance test, inspection and check-off.
- Submit two sets of preliminary (draft) Record Drawings to the Owner’s Representative. The preliminary Record Drawings are to be used by the Owner’s Representative to conduct the system final test.
- Submit a paragraph by paragraph completion matrix (checklist) indicating completion or delinquency for each item included in the Specification and all subsequent addenda and bulletins as part of the Work. Indicate completion of the requirement by the word “Completed” following each paragraph number. Indicate delinquency for the requirement by the words “To Be Completed” following the applicable paragraph number. Should work on any item be under way, but not yet fully complete, indicate the extent (or lack thereof) of completion to date, and the proposed date of completion.
- Conduct a complete test of the entire VCVMS and provide the Owner’s Representative with a written report on the results of that test.
- Fully complete the checklist prior to the burn-in test of VCVMS.
- The checklist shall accompany the written certification to the Owner’s Representative that the installed complete VCVMS has been calibrated, tested, and is fully functional as specified herein.
- Following completion of the initial testing and correction of any noted deficiencies, conduct a five day burn-in test.
- The intent of the burn-in test shall be to prove the VCVMS by placing it in near real operating conditions.
- During this period the VCVMS shall be fully functional and programmed such that all points, interfaces, controls, reports, messages, prompts, etc. can be exercised and validated.
- Record and correct any system anomaly, deficiency, or failure noted during this period.
- Scheduling of the final acceptance test shall be based on a review of the results of this burn-in test.
- Deliver a report describing the results of functional tests, burn-in tests, diagnostics, calibrations, corrections, and repairs including written certification to the Owner’s Representative that the installed complete VCVMS has tested and is fully functional as specified herein.
- Prior to the final acceptance test, coordinate with the Owner for security related construction clean up and patch work requirements.
- Upon written notification from the Contractor that the VCVMS is completely installed, integrated and operational, and the burn-in testing completed, the Owner will conduct a final acceptance test of the entire system.
- Conduct final acceptance tests in presence of Owner’s representative, verifying that each device point and sequence is operating correctly and properly reporting back to control panel and control center.
- Acceptance by Owner is contingent on successful completion of check-off; if check-off is not completed due to additional work required, re-schedule and perform complete check-off until complete in one pass, unless portions of system can be verified as not adversely affected by additional work.
- VCVMS shall not be considered accepted until all acceptance test items have been successfully checked-off. Beneficial use of part or all of the system shall not be considered as acceptance.
- Demonstrate, during the final acceptance test by the Owner, that without exception, the completed and integrated VCVMS complies with the contract requirements.
- Demonstrate all physical and functional requirements of the project.
- Begin demonstration by comparing “As-Built” conditions of VCVMS to requirements outlined in the Specification, item by item.
- Following the Specification compliance review, evaluate all VCVMS workstation and kiosk equipment.
- Following the VCVMS workstation and kiosk equipment, inspect the installation of VCVMS-specific field devices, such as biometric readers.
- Point out the general neatness and quality of installation, test the full functionality of each individual device, and show that mounting, backbox and conduit meet compliance requirements.
- All equipment shall be powered on and fully operational during all testing procedures. Provide all personnel, equipment, and supplies necessary to perform all testing.
- Manufacturer’s representative may be present on site to answer any questions that may be beyond the technical capability of the Contractor’s employees, if the Contractor so elects or by specific request of the Owner’s Representative or Owner, at no additional charge to the Owner’s Representative or Owner.
- Determine with the Owner’s Representative what shall constitute as catastrophic system failure, for purposes of service call categorization.
- Owner’s Representative shall, upon successful completion of the final acceptance test (or subsequent punch list retest), issue a letter of final acceptance.
- Owner’s Representative retains the right to suspend and / or terminate testing at any time when the system fails to perform as specified.
- Collaborate with Owner’s Representative prior to start of testing, to establish criteria pass/fail criteria and classification of test execution problems, such as:
- Pass/fail: criteria determining what constitutes a test pass or failure
- Suspension and resumption: criteria determining when testing must be suspended and resulted later
- Show Stopper: Stop test, fix problem and restart test from beginning
- Major Problem: Fix problem before test can be resumed or concluded
- Minor Problem: Add problem to “punch list”, complete test
- Special Issue: Investigate to determine which problem category above category applies
- If it becomes necessary to suspend the test, all of Owner’s / Owner’s Representative’s fees and expenses related to the suspended test shall be deducted from Contractor’s retainage.
- If it becomes necessary to suspend the test, work diligently to complete/repair all outstanding items to the condition specified in the Specification and as indicated on the security drawings.
- Supply the Owner’s Representative with a detailed completion schedule outlining phase by phase completion dates and a tentative date for a subsequent punch list retest.
- During the final acceptance test, make no adjustments, repairs or modifications to the system without the permission of the Owner’s Representative.
- Collaborate with Owner’s Representative prior to start of testing, to establish criteria pass/fail criteria and classification of test execution problems, such as:
- Submit documented test plan to Owner at least (14) days in advance of final acceptance test, inspection and check-off.
- Non-Conforming Work
- Contractor shall note any variants at the site and notify owner’s representative within three business days of anything that might affect the delivery date of the system or any trades associated with the functioning of the system.
[SPECIFIER NOTE: Retain paragraphs below to require a factory-authorized service representative to perform, or assist Contractor. Delete in its entirety to require only an inspection before field testing.]
- Contractor shall note any variants at the site and notify owner’s representative within three business days of anything that might affect the delivery date of the system or any trades associated with the functioning of the system.
- Manufacturer Services
- Engage a member of the manufacturer’s engineering support team to inspect[, test, and adjust] field-assembled components and equipment installation, including connections[, and to assist in field testing, final testing]. Report results in writing.
- Engage a member of the manufacturer’s engineering support team for training
- Perform final acceptance testing in the presence of Owner’s representative, executing a point by point inspection against a documented test plan that demonstrates compliance with system requirements as designed and specified.
- Site Tests and Inspections
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Adjusting
3.05. ADJUSTING- Perform field software changes after the initial programming session to “fine tune” operating parameters and sequence of operations based on any revisions to the Owner’s operating requirements.
- Security Hardening Procedures
- Installer/Factory User Accounts
- Remove all (default, installer, or temporary) user accounts and passwords used during installation that are not part of the End-user’s final operational requirements.
- User accounts that match factory defaults user accounts shall have new passwords assigned that are substantially different from factory default passwords.
- Installer/Factory User Accounts
-
Closeout Activities
3.06. CLOSEOUT ACTIVITIES- Demonstration
- As a high-level preview to comprehensive training, demonstrate how an authorized user can gain access and utilize the VCVMS for:
- Visitor pre-registration and full registration.
- Manual visitor check-in and check-out.
- Perform visitor badge issuance for each type of badge to be used.
- Query information and run reports.
- Check the overall status of the system.
- As a high-level preview to comprehensive training, demonstrate how an authorized user can gain access and utilize the VCVMS for:
- Training
- General
- Submit training plans and instructor qualifications to Owner’s Representative for approval.
- Coordinate with Owner’s Representative to accommodate owner shift schedules to reduce impact to regular operations.
- Administration and Visitor Processing
- Provide two sessions of 1-hour visitor processing training for up to 8 owner personnel.
- Deliver printed reference materials which cover the entire training presentation.
- General
- Demonstration
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Protection
3.07. PROTECTION- Maintain strict security during the installation of equipment and software. Rooms housing accessible equipment and workstations that have been powered up shall be locked and secured during periods when a qualified operator in the employ of Contractor is not present.
- Protect installed work of other trades when working in the same location.
- Protecting all completed work prior to acceptance by owner.
[SPECIFIER NOTE: Owner may, at their discretion, relieve the contractor from this burden. For example, site already has onsite guard service.] - Incremental and As-built Configuration Backup
- Perform a full back-up of all configuration settings and data from VCVMS at the completion of critical milestones and immediately prior to /*beneficial use*/ /*substantial completion* /.
- Deliver VCVMS instructions for the restoration of the back-up upon [beneficial use] [OR] [substantial completion].
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Maintenance
3.08. MAINTENANCE- Software updates and upgrades to the VCVMS application shall be delivered automatically without contractor/installer/Owner intervention.
- Maintenance updates shall be delivered monthly by the VCVMS manufacturer.
- Software upgrades shall be delivered quarterly by the VCVMS manufacturer.
- Software updates and upgrades to the VCVMS application shall be delivered automatically without contractor/installer/Owner intervention.
END OF SECTION
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