Breakdown – BluBØX Generalized Visitor Management
Technology Challenges
Using the previous slide’s visitor workflow, we can identify several challenges that require many years of industry knowledge and experience
- Responsiveness – use module on any device (mobile, tablet, laptop, desktop) with no loss of functionality and only one codebase
- Recurrence – visitors that come the third Monday of the month
- Single Sign On – often required for Enterprise customers
- Watchlist Management and Checking – Notifying people when overrides are requested or matches are found
- Pre-arrival Instructions, Arrival Notifications, and other Real Time Communications (SMS, Email, Onscreen in a browser)
- Photo Capture – Done in the cloud with no ActiveX or browser plugins?
- Credential Capture and Validation – driver’s license validation, passport validation, etc. done in the cloud with no plugins
- Biometric Enrollment – using the visitor’s face as their access control credential
- Badge Printing – Including bar codes or QR codes if necessary
- Access Control Integration – having the visitors badge work just like an employee’s, having it work “instantly”
- Single day pass for employees – temporary pass that is only good for one day but still audits out as if it was the person’s permanent credential
- Vendor Accommodation – UPS needs to access multiple floors and multiple occupants per arrival + integrating with elevators including destination systems and freight
- Emergency Mustering – Who’s In, sending SMS messages and automating responses to “account” for visitors in case of an emergency
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