How Do I Report an Issue?
It is always best for end-users to report an issue to the building manager first, they will engage the Integrator for your building. If there is a need to engage directly with BluB0X on an issue there are two options depending on your needs and the urgency for a quick response.
- Send email to firstname.lastname@example.org for general support issues. Professionalservices@BluB0X.com for Professional services. Both will generate a support ticket with BluB0X and an automatic response with the tracking number will be sent back.
- Call BluB0X Support line (844) 425-8209 ext.2. During normal business hours you will get a live response from BluB0X Support. After hours please leave voice mail.
- If you want to let us know about a documentation issue please send email to email@example.com